Local welfare payments archive 2017-2018


Archive has 9 results

  • Plymouth City Council (17 009 084)

    Statement Upheld Local welfare payments 28-Mar-2018

    Summary: The complaint is about the Council not responding to the complainant's contact about her application to its emergency fund. Our decision is the Council should have responded. But this did not cause an injustice, as the Council no longer has an emergency fund.

  • Thanet District Council (17 008 606)

    Statement Not upheld Local welfare payments 23-Feb-2018

    Summary: There was no fault by the Council in how it considered an application for a Discretionary Housing Payment.

  • London Borough of Bexley (17 014 807)

    Statement Closed after initial enquiries Local welfare payments 16-Jan-2018

    Summary: The Ombudsman will not investigate this complaint about the Council's decision not to award another discretionary housing payment (DHP). This is because there is insufficient evidence of fault by the Council.

  • Northumberland County Council (17 013 034)

    Statement Closed after initial enquiries Local welfare payments 15-Dec-2017

    Summary: The Ombudsman will not investigate this complaint about an application for emergency support. This is because there is insufficient evidence of fault by the Council.

  • Eastleigh Borough Council (17 012 349)

    Statement Closed after initial enquiries Local welfare payments 08-Dec-2017

    Summary: The Ombudsman will not investigate this complaint about a Discretionary Housing Payment. This is because there were appeal rights the complainant could have used and because there is insufficient evidence of fault by the Council.

  • Torbay Council (16 014 562)

    Statement Upheld Local welfare payments 27-Jun-2017

    Summary: There was fault by the Council in the way it gave its decision on an application for Crisis Support, and in the way a complaint about that was dealt with.

  • London Borough of Camden (17 002 801)

    Statement Closed after initial enquiries Local welfare payments 26-Jun-2017

    Summary: The Ombudsman will not investigate this complaint about the local social fund. This is because there is insufficient evidence of injustice.

  • West Berkshire Council (17 002 042)

    Statement Closed after initial enquiries Local welfare payments 31-May-2017

    Summary: Mrs X complained about the Council's refusal to grant Mr Y's application for discretionary housing payment. The Ombudsman will not investigate this complaint. There is insufficient evidence of fault on the Council's part which has caused injustice to Mr Y.

  • London Borough of Hillingdon (17 001 820)

    Statement Closed after initial enquiries Local welfare payments 25-May-2017

    Summary: The Ombudsman cannot investigate Mr B's complaint the Council is subsidising a service that helps people outside the borough with money raised from its own council tax payers. How the Council spends its revenue is a matter that affects all or most of the people in the borough and we have no power to investigate. And we will not investigate a complaint about the merits of the Council's decision to provide that subsidy to a service in competition with Mr B. Further consideration of that complaint is unlikely to find fault by the Council.

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