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Housing benefit and council tax benefit archive 2017-2018


Archive has 263 results

  • London Borough of Waltham Forest (17 019 213)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 29-Mar-2018

    Summary: The Ombudsman cannot investigate this complaint about housing benefit decisions that the complainant disputes. This is because the complainant has appealed to the tribunal.

  • Kingston upon Hull City Council (17 018 431)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 29-Mar-2018

    Summary: The Ombudsman will not investigate this complaint about a housing benefit overpayment. This is because the complainants could have appealed to the tribunal.

  • Swindon Borough Council (17 019 226)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 28-Mar-2018

    Summary: Ms X complains that the Council has sought to recover overpaid housing benefit following its error. The Ombudsman will not investigate this complaint because there is a right of appeal to a tribunal.

  • Westminster City Council (17 017 674)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 28-Mar-2018

    Summary: The Ombudsman will not investigate this complaint that the Council delayed putting the complainant's housing benefit back into payment. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Ealing (17 018 682)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 28-Mar-2018

    Summary: The Ombudsman cannot investigate Mr X's complaint about his housing benefit, because Mr X is taking the matter to tribunal.

  • London Borough of Ealing (17 008 191)

    Statement Not upheld Housing benefit and council tax benefit 27-Mar-2018

    Summary: The Council acted without fault in exercising its power to suspend housing benefit while a fraud investigation took place.

  • North Tyneside Metropolitan Borough Council (17 016 010)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 27-Mar-2018

    Summary: The Ombudsman will not investigate the way the Council handled the complainant's claim for housing benefit. This is because there is insufficient evidence of fault by the Council.

  • Plymouth City Council (17 017 849)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 23-Mar-2018

    Summary: Ms X complains about the Council's decision to recover housing benefit in 2010. The Ombudsman will not investigate this complaint because she had a right of appeal to a tribunal. The matters complained of are also out of time.

  • London Borough of Hillingdon (17 012 626)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 23-Mar-2018

    Summary: Mrs X complained about the Council's decision to reclaim an overpayment of Housing Benefit from her. It would be reasonable to expect her to appeal the Housing Benefit decision at a Tribunal and so the Ombudsman will not investigate her complaint any further.

  • City of Wolverhampton Council (17 018 423)

    Statement Closed after initial enquiries Housing benefit and council tax benefit 22-Mar-2018

    Summary: Mrs X complains that the Council has unreasonably sought to recover overpaid housing benefit. The Ombudsman will not investigate this complaint because there was a right of appeal to a tribunal.