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Council tax archive 2017-2018


Archive has 298 results

  • London Borough of Ealing (17 011 440)

    Statement Not upheld Council tax 29-Mar-2018

    Summary: The Ombudsman does not find there is fault by the Council in its recovery of council tax from Mr J. Therefore, we have closed the complaint.

  • City of York Council (17 010 955)

    Statement Not upheld Council tax 29-Mar-2018

    Summary: Ms B complains about the way the Council has handled changes to the council tax banding of her property. There was no fault by the Council.

  • Herefordshire Council (17 017 458)

    Statement Closed after initial enquiries Council tax 28-Mar-2018

    Summary: The Ombudsman cannot investigate Ms B's complaint that she has been evicted from her home and this is being sold to pay a council tax debt. The events leading up to the Council petitioning the court for Ms B's bankruptcy are late. And the recent actions of the trustee in bankruptcy are not ones we can investigate.

  • Walsall Metropolitan Borough Council (17 018 245)

    Statement Closed after initial enquiries Council tax 28-Mar-2018

    Summary: The Ombudsman will not investigate Mr B's complaint the Council held him liable for council tax and recovered money through an Attachment of Earnings Order. The complaint is late and there are no good reasons for the Ombudsman to exercise his discretion and now investigate.

  • London Borough of Merton (17 018 688)

    Statement Closed after initial enquiries Council tax 27-Mar-2018

    Summary: The Ombudsman will not investigate this complaint about council tax arrears from 2005 to 2007. This is because it is a late complaint, the complainant could have appealed to the Valuation Tribunal and because the matter is subject to legal action. In addition, the complainant made a very similar complaint to the Ombudsman in 2009.

  • Milton Keynes Council (17 018 659)

    Statement Closed after initial enquiries Council tax 27-Mar-2018

    Summary: The Ombudsman will not investigate Mr B's complaint he must pay full council tax despite his housing development having no street lighting and problems with potholes, crime and parking. The level of council tax set is matter that affects all or most of the residents in the Council's area. And the developer retains responsibility for the condition of Mr B's street unless the Council adopts it.

  • London Borough of Croydon (17 001 407)

    Statement Upheld Council tax 27-Mar-2018

    Summary: Mrs X has complained about how the Council has dealt with her council tax account. There is some fault as the Council did not respond to Mrs X's request for a corrected bill before enforcement agents visited. The Council has agreed to waive the fee Mrs X incurred because of this visit.

  • London Borough of Bromley (17 011 040)

    Statement Not upheld Council tax 26-Mar-2018

    Summary: Mr X complains about the way the Council has recovered council tax arrears from him. There is no evidence of fault in the way the Council has administered Mr X's council tax account.

  • Bristol City Council (17 002 996)

    Statement Not upheld Council tax 26-Mar-2018

    Summary: The Council has acknowledged that it made mistakes when it wrongly issued a court summons and instructed bailiffs to collect council tax arrears that were not due. It has already apologised to Mrs B for this and refunded the amount she paid. Mrs B complained about the Council's recovery of other arrears. There was no fault by the Council in how it recovered the remainder of Mrs B's council tax arrears.

  • Birmingham City Council (17 010 962)

    Statement Upheld Council tax 22-Mar-2018

    Summary: Miss X complained about the Council's management of her Council Tax account and a decision not to apply an exemption. The Ombudsman's involvement meant the Council reviewed her circumstances, identified fault on its part and put in place a satisfactory remedy. There is no need for further investigation by the Ombudsman.