Transport archive 2017-2018


Archive has 80 results

  • London Borough of Harrow (17 014 976)

    Statement Not upheld Transport 29-Mar-2018

    Summary: The Council was not at fault in how it assessed the complainant for a blue badge. The Council properly considered the medical evidence submitted in support of the application, and followed official guidance in reaching its decision not to renew the complainant's badge.

  • Kirklees Metropolitan Borough Council (17 018 785)

    Statement Closed after initial enquiries Transport 28-Mar-2018

    Summary: The Ombudsman will not investigate this complaint about an application for a Blue Badge because it is unlikely he would find fault by the Council.

  • Warwickshire County Council (17 014 220)

    Statement Not upheld Transport 22-Mar-2018

    Summary: There was no fault in the way the Council reached the decision not to award Mr X a blue badge. The Council assessed Mr X in line with the guidance issued by the Department for Transport.

  • London Borough of Redbridge (17 012 727)

    Statement Not upheld Transport 19-Mar-2018

    Summary: There was no fault in the way the Council considered Mr C's application for a freedom pass.

  • Sunderland City Council (17 017 114)

    Statement Upheld Transport 19-Mar-2018

    Summary: The Ombudsman will stop investigating Mrs B's complaint about her application for a blue badge because the Council has agreed to offer Mrs B a further mobility assessment. This is a suitable remedy to her complaint.

  • London Borough of Harrow (17 014 582)

    Statement Upheld Transport 14-Mar-2018

    Summary: The Ombudsman has found some fault in the way the Council assessed the complainant's mobility. For this reason, it has agreed to offer him a new assessment.

  • Reading Borough Council (17 011 358)

    Statement Upheld Transport 13-Mar-2018

    Summary: Ms X complains that the Council did not properly consider her application to renew her Blue Badge. We consider that the Council's policy on eligibility for Blue Badges is unclear. This is fault. This has caused Ms X an injustice. The Council has agreed to reassess Ms X's application for a Blue Badge, clarify how it applies government guidance in this area and apologise.

  • Southampton City Council (17 008 204)

    Statement Not upheld Transport 09-Mar-2018

    Summary: Mr X has complained about the Council's decision to refuse his request for a Disabled Person's Parking Badge. There is no fault with how the Council considered Mr X's application.

  • Lancashire County Council (17 017 181)

    Statement Closed after initial enquiries Transport 02-Mar-2018

    Summary: The Ombudsman will not investigate this complaint about Mr X having to pay for a replacement bus pass. This is because the Ombudsman is unlikely to find evidence of fault.

  • Warwickshire County Council (17 016 636)

    Statement Closed after initial enquiries Transport 01-Mar-2018

    Summary: The Ombudsman will not investigate Mrs A's complaint that the Council wrongly refused her a Blue Badge. This is because there is not enough evidence of fault with the actions taken by the Council to warrant an investigation.

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