Residential care archive 2017-2018

Archive has 4 results

  • Liverpool City Council (16 010 110)

    Report Upheld Residential care 26-Feb-2018

    Summary: Ms X complains about the failure of staff at a BUPA care home, acting on behalf of Liverpool City Council, to respond properly when she complained about failings in her mother’s care

  • Lincolnshire County Council (16 003 268)

    Report Upheld Residential care 17-Nov-2017

    Summary:  Mrs B complains the Council failed to offer her father, Mr C, a care home without a top-up fee and did not offer to pay the full fee the care home charged.  It did not explain its duties under the Care Act.

  • Nottinghamshire County Council (16 009 251)

    Report Upheld Residential care 27-Jul-2017

    Summary: A man complains he was banned from visiting his partner's mother in a care home.

  • Worcestershire County Council (16 002 395)

    Report Upheld Residential care 31-May-2017

    Summary: A man complains that the council withdrew funding for his mother's care despite knowing no-one had the authority to deal with her financial affairs.

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