Highway repair and maintenance archive 2016-2017


Archive has 235 results

  • Calderdale Metropolitan Borough Council (16 005 182)

    Statement Not upheld Highway repair and maintenance 31-Mar-2017

    Summary: Mr and Mrs X complained the Council failed to deal with their concerns about the condition of a road. The Council previously carried out repairs and has agreed to re-inspect the road after they raised further concerns. Mr and Mrs X can seek a remedy in court if they remain unhappy with the Council's repairs to a road. There is insufficient injustice to Mr and Mrs X to investigate further their concerns about the Council not responding to correspondence.

  • Derbyshire County Council (16 011 651)

    Statement Not upheld Highway repair and maintenance 30-Mar-2017

    Summary: The Council was not at fault when it provided like for like replacement of narrow cycle lanes after resurfacing a main road.

  • Milton Keynes Council (16 018 313)

    Statement Closed after initial enquiries Highway repair and maintenance 30-Mar-2017

    Summary: The Ombudsman will not investigate Mr B's complaint that the Council has failed to accept liability for significant damage to his vehicle caused by a pothole. It is reasonable to expect Mr B to go to court.

  • North Yorkshire County Council (16 011 341)

    Statement Upheld Highway repair and maintenance 28-Mar-2017

    Summary: The Council failed to respond to Mrs Y's reports of possible disrepair at a flooded ford close to her home. Access to Mrs Y's property was temporarily obstructed due to deep fast flowing water. The Council accepted this could cause a danger to life, but there is no evidence to show that it responded to the concern. The Council will remedy the injustice this caused with an apology, a financial payment and an inspection of the reportedly blocked pipe work.

  • East Riding of Yorkshire Council (16 017 024)

    Statement Closed after initial enquiries Highway repair and maintenance 28-Mar-2017

    Summary: Mr O complains the Council has not maintained a highway to a suitable standard. The Ombudsman will not investigate this complaint as it would be reasonable for Mr O to use his right to go to court.

  • Calderdale Metropolitan Borough Council (16 017 838)

    Statement Closed after initial enquiries Highway repair and maintenance 27-Mar-2017

    Summary: The Ombudsman will not investigate Ms B's complaint about the poor condition of a pavement near her home. Ms B has the right to apply to a magistrates' court for an order requiring the authority to bring the highway up to standard. It is reasonable to expect Ms B to exercise this right.

  • Essex County Council (16 017 820)

    Statement Closed after initial enquiries Highway repair and maintenance 24-Mar-2017

    Summary: The Ombudsman will not investigate this complaint about the Council's refusal to take action about a drain cover causing vibration in Mr X's home. Mr X has the right to complain to the court.

  • London Borough of Hillingdon (16 017 711)

    Statement Closed after initial enquiries Highway repair and maintenance 22-Mar-2017

    Summary: The Ombudsman cannot investigate complaints where the matter has already been to court. Mr X's complaint is that the Council's failure to maintain the highway caused his garage to flood. However as he has taken the Council to court the complaint is outside the Ombudsman's jurisdiction.

  • Northumberland Council (16 017 532)

    Statement Closed after initial enquiries Highway repair and maintenance 22-Mar-2017

    Summary: The Ombudsman will not investigate this complaint about the Council's failure to maintain the highway. The complainant can seek a remedy in court both in relation to maintaining the highway and damage to his vehicle.

  • Coventry City Council (16 018 180)

    Statement Closed after initial enquiries Highway repair and maintenance 21-Mar-2017

    Summary: The Ombudsman will not investigate Ms B's complaint she suffered injury and damage to her clothes when she tripped on an uneven pavement. The courts are best placed to decide whether the Council is liable to Ms B for her claimed losses.

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