Leisure and culture archive 2016-2017


Archive has 58 results

  • Bournemouth Borough Council (16 010 363)

    Statement Closed after initial enquiries Leisure and culture 31-Mar-2017

    Summary: The Ombudsman will not investigate Mr B's complaint about the Council's response to nuisance caused by football played in a park opposite his home. It is unlikely he would find fault on the Council's part.

  • Rotherham Metropolitan Borough Council (16 012 572)

    Statement Not upheld Leisure and culture 23-Mar-2017

    Summary: The Council was not at fault in the way it dealt with Mr X's complaint about an incident in a public library.

  • Leeds City Council (16 017 091)

    Statement Closed after initial enquiries Leisure and culture 14-Mar-2017

    Summary: The Ombudsman will not investigate this complaint about an incident involving council computers. This is because it is unlikely an investigation would lead to a different outcome and because there is insufficient evidence of injustice.

  • North Somerset Council (16 016 612)

    Statement Closed after initial enquiries Leisure and culture 13-Mar-2017

    Summary: The Ombudsman will not investigate how the Council has dealt with the complainant's concerns about noise and disruption in a library. It is unlikely he would find evidence of fault by the Council and he cannot provide the remedy the complainant seeks.

  • Bolton Metropolitan Borough Council (16 007 053)

    Statement Upheld Leisure and culture 13-Mar-2017

    Summary: Mrs C says the Council has failed to respond to an enquiry made in 2014 despite numerous contacts and a formal complaint. The Ombudsman has found evidence of significant delays by the Council. She has upheld the complaint and completed the investigation because the Council accepts her recommended actions.

  • Southampton City Council (16 008 967)

    Statement Not upheld Leisure and culture 08-Mar-2017

    Summary: There is no evidence of fault in how the Council investigated an altercation between two allotment holders. It considered the evidence available and reached a decision it was entitled to take.

  • London Borough of Havering (16 016 518)

    Statement Closed after initial enquiries Leisure and culture 06-Mar-2017

    Summary: The Ombudsman will not investigate this complaint about alleged racism in a library. This is because it is unlikely an investigation would lead to a different outcome.

  • Bristol City Council (16 013 796)

    Statement Not upheld Leisure and culture 02-Mar-2017

    Summary: There are no grounds to criticise the Council for refusing to include fitness classes in Ms B's IFI gym membership on a permanent basis.

  • Leeds City Council (16 010 992)

    Statement Not upheld Leisure and culture 28-Feb-2017

    Summary: There was no fault in the way the Council dealt with Mr X's complaint.

  • Liverpool City Council (16 009 079)

    Statement Closed after initial enquiries Leisure and culture 27-Feb-2017

    Summary: Mr X complained about the Council's eviction of his brother from his allotment plot and its investigation of his complaint. The Ombudsman will not investigate this complaint. There is insufficient evidence of fault on the Council's part which has caused injustice to Mr X's brother.

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