Other archive 2016-2017


Archive has 55 results

  • Birmingham City Council (16 011 315)

    Statement Upheld Other 30-Mar-2017

    Summary: The Council was at fault for not responding to Mr and Mrs A's original complaint. However, after they complained to the Chief Executive, it replied within the required timescale and addressed the matters they had raised.

  • London Borough of Hackney (16 014 110)

    Statement Not upheld Other 29-Mar-2017

    Summary: Mr X says the Council is at fault for refusing his request for a disturbance payment following the compulsory purchase of his home. The Ombudsman has found no evidence of fault by the Council in its handling of this matter and therefore there are no grounds on which he can question the merits of the Council's decision. For this reason the Ombudsman has ended his investigation of this complaint.

  • Chelmsford City Council (16 015 356)

    Statement Closed after initial enquiries Other 16-Mar-2017

    Summary: Mr Y complains he lost rental income from Council delay in drawing up a lease to allow his property to be used as temporary accommodation by the homeless. We will not investigate as Mr Y's claimed injustice does not arise directly from any delay by the Council and it seems unlikely we could say the Council could have drawn the lease up any sooner.

  • London Borough of Southwark (16 017 560)

    Statement Closed after initial enquiries Other 10-Mar-2017

    Summary: The Local Government Ombudsman has no jurisdiction to investigate a complaint about the actions of the Council in its role as a social landlord.

  • London Borough of Southwark (16 016 694)

    Statement Closed after initial enquiries Other 03-Mar-2017

    Summary: The Ombudsman cannot investigate Mr B's complaint that the Council has taken too long to put his bathroom back into the condition it was in before a leak occurred. That is because the Ombudsman cannot investigate the Council's management of its social housing.

  • London Borough of Hillingdon (16 016 098)

    Statement Closed after initial enquiries Other 03-Mar-2017

    Summary: The Ombudsman will not investigate this complaint that the Council disclosed someone's personal information to a third party. This is because the Information Commissioner's Office is the appropriate body to deal with complaints about alleged breaches of data protection law.

  • Crawley Borough Council (16 011 141)

    Statement Upheld Other 23-Feb-2017

    Summary: The Council gave Ms B enough notice and followed its terms and conditions when it disposed of her possessions from two garages because of rent arrears. But at times it could have communicated more clearly with Ms B.

  • Nottingham City Council (16 008 232)

    Statement Closed after initial enquiries Other 22-Feb-2017

    Summary: The Ombudsman will not investigate this complaint alleging the Council lost his possessions. This is because it is reasonable for the complainant to seek a remedy in the court.

  • Crawley Borough Council (16 014 052)

    Statement Closed after initial enquiries Other 09-Feb-2017

    Summary: The Ombudsman cannot investigate this complaint that the Council wasted public funds in taking his son to court in relation to housing matters. This is because the Ombudsman has no power to investigate a council when it is carrying out housing management functions.

  • Brentwood Borough Council (16 015 386)

    Statement Closed after initial enquiries Other 07-Feb-2017

    Summary: The Ombudsman cannot investigate Mr B's complaint about the Council allowing his neighbour, a Council tenant, to restrict the access to his home. This is because the complaint is about the Council's management of social housing.

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