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Licensing archive 2016-2017

Archive has 48 results

  • Transport for London (16 017 252)

    Statement Closed after initial enquiries Licensing 31-Mar-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about Transport for London's scoring of his topographical assessments. It would be reasonable for Mr X to appeal against Transport for London's decision not to grant him a private hire vehicle driver's licence.

  • Scarborough Borough Council (15 017 954)

    Statement Not upheld Licensing 20-Mar-2017

    Summary: The Council was not at fault in pursuing a businessman for payment of costs awarded to it by a court of law, and for commencing a claim for bankruptcy after it had considered all other reasonable means of recovery.

  • Liverpool City Council (16 013 678)

    Statement Not upheld Licensing 20-Mar-2017

    Summary: The Council's policy is not to issue temporary taxi licences so it was not fault to refuse to issue one to Mr S. The company used by the Council to administer DBS checks contacted Mr S using the contact details it had and so the Council did not fail to remind Mr S to renew his taxi licence in time.

  • Bristol City Council (16 016 097)

    Statement Closed after initial enquiries Licensing 16-Mar-2017

    Summary: Mrs Y complains the Council will not allow her to pay reduced fees to license her rental properties. We will not investigate as it is unlikely we will find fault by the Council which has caused an injustice to Mrs Y.

  • London Borough of Waltham Forest (16 014 649)

    Statement Not upheld Licensing 15-Mar-2017

    Summary: The Council is not at fault in refusing Mrs X a discounted fee for registering her rented property in its selective licensing area.

  • Bristol City Council (16 010 886)

    Statement Upheld Licensing 10-Mar-2017

    Summary: When the Council introduced a discretionary property licensing scheme it did not have a bespoke appeal procedure until a month after the scheme went live. Therefore the complainant's late application appeal had several routes open to it causing confusion. However, the Council has reviewed and upheld the appeal remedying the complaint.

  • North Hertfordshire District Council (16 016 207)

    Statement Closed after initial enquiries Licensing 08-Mar-2017

    Summary: Mr X complains the Council fails to enforce its street collector licensing policy. The Ombudsman will not investigate this complaint as it is unlikely he will find fault in the Council's actions. Also he does not consider Mr X has suffered serious loss, harm, or distress as a direct result of faults or failures by the Council.

  • Middlesbrough Borough Council (16 000 083)

    Statement Not upheld Licensing 28-Feb-2017

    Summary: The Council's actions in respect of the possible involvement of a licensed driver in child sexual exploitation were not affected by fault. There was minor fault in the way the Council dealt with the subsequent complaint but the apology given provided a suitable remedy.

  • Canterbury City Council (16 004 875)

    Statement Upheld Licensing 27-Feb-2017

    Summary: there was some fault by the Council in the way it tendered for a vacant ice cream concession in its area. But I do not think Mr Q was disadvantaged by the Council's fault. Nevertheless, the Council has agreed to take action.

  • Peterborough City Council (16 014 025)

    Statement Closed after initial enquiries Licensing 27-Feb-2017

    Summary: The Ombudsman will not investigate Mr A's complaint about taxi and minicab drivers failing to display their taxi badges and notices. The complaint lies outside the Ombudsman's jurisdiction because it is late. Also, the matter complained about has not caused Mr A a significant personal injustice which would merit an investigation.