Archive has 6 results
Statement Not upheld Commercial and contracts 24-Mar-2016
Summary: The Ombudsman found no fault on Mr H's complaint against the Council about its decision to limit renewal of leases for chalet owners where a sale is pending. The Council provided reasoned justification for this decision.
Statement Upheld Commercial and contracts 24-Mar-2016
Summary: There was fault by the Council in the way it dealt with the administration of a business rent account and in the way it dealt with enquiries and a complaint about this. Those faults led to injustice for the business which was renting its premises from the Council.
Statement Closed after initial enquiries Commercial and contracts 23-Mar-2016
Summary: Mr X complained about the Council's actions concerning his lease of one of its properties. He says re-development in the area has affected his business and the new lease offered to him is not acceptable. The Ombudsman will not investigate this complaint. The Council has started legal proceedings in the court for unpaid rent and the Ombudsman may not investigate contractual leases.
Statement Not upheld Commercial and contracts 17-Mar-2016
Summary: Mr X complained the Council failed to properly consult residents before agreeing to change the operating hours of a local airport. I discontinued my investigation because court proceedings were initiated.
Statement Not upheld Commercial and contracts 04-Mar-2016
Summary: There was no fault by Transport for London in the way it dealt with Mr X's complaint.
Statement Closed after initial enquiries Commercial and contracts 04-Mar-2016
Summary: The Ombudsman will not investigate Mr B's complaint about the way the Council has responded to his complaints about matters to do with a commercial property he leased from it. There is not enough evidence of the Council being at fault to warrant investigation. Much of the complaint is based on Mr B expecting the Council to take action on matters which were not its responsibility under the expired lease between them.