Private housing archive 2015-2016

Archive has 26 results

  • Central Bedfordshire Council (15 003 792)

    Statement Upheld Private housing 31-Mar-2016

    Summary: there was some fault in the way the Council administered an Empty Home Loan which Mr X and Ms Y used to renovate a property they owned so they could let it to a tenant. The Council has provided a suitable remedy for the anxiety and distress caused by its errors.

  • Exeter City Council (15 010 166)

    Statement Not upheld Private housing 21-Mar-2016

    Summary: The Council did not act with fault in the way it acted in a dispute between Mr G and his neighbour about repairs to an overflowing gutter causing damage to Mr G's property. The Ombudsman will not consider this further because it is reasonable to expect Mr G to take civil action against his neighbour. The complaint is not upheld.

  • Maidstone Borough Council (15 013 456)

    Statement Not upheld Private housing 21-Mar-2016

    Summary: There is no fault in the way the Council dealt with Ms B's complaint about the condition of her property.

  • Suffolk Coastal District Council (15 013 168)

    Statement Not upheld Private housing 16-Mar-2016

    Summary: The Council acted without fault when responding to complaints of damp and mould and the possible presence of a Category 1 hazard in a local flat.

  • Maidstone Borough Council (15 008 587)

    Statement Not upheld Private housing 15-Mar-2016

    Summary: the Council was not at fault for the way in which it handled works in default at Mr C's property.

  • Cheshire East Council (15 011 146)

    Statement Not upheld Private housing 01-Mar-2016

    Summary: There was no fault in the way the Council dealt with a complaint of disrepair in a private rented property.

  • London Borough of Southwark (15 004 660)

    Statement Upheld Private housing 29-Feb-2016

    Summary: The Council delayed in taking action to provide the remedy agreed for a previous complaint about private housing disrepair. It then failed to carry out necessary electrical work and failed to document inspection of the works undertaken. The Council also failed to keep an appointment it made for the fitting of a smoke alarm.

  • Teignbridge District Council (15 013 299)

    Statement Not upheld Private housing 15-Feb-2016

    Summary: The Council is not at fault as it responded properly to a complaint of disrepair by a private tenant and had no evidence the landlord illegally evicted the tenant.

  • Gateshead Metropolitan Borough Council (15 016 278)

    Statement Closed after initial enquiries Private housing 11-Feb-2016

    Summary: Ms Y complains the Council failed to ensure the landlord at her previous property carried out repairs. The Ombudsman will not investigate as the complaint is made late and there are no good reasons to investigate now.

  • Torbay Council (15 010 745)

    Statement Not upheld Private housing 09-Feb-2016

    Summary: The Council is not at fault in charging Mr D £300 for costs it incurred when serving a prohibition order on one of his properties. Nor is it at fault in the way it had dealt with concerns about another of his properties and responded to his complaints.

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