Council house sales and leaseholders archive 2015-2016


Archive has 55 results

  • Charnwood Borough Council (15 009 841)

    Statement Upheld Council house sales and leaseholders 30-Mar-2016

    Summary: Mrs X says the Council is at fault in its handling of Right to Buy applications she has made. The Ombudsman found evidence of fault by the Council however she does not consider this has caused Mrs X the injustice she claims. Therefore the Ombudsman has ended her consideration of this complaint.

  • Sefton Metropolitan Borough Council (15 018 775)

    Statement Upheld Council house sales and leaseholders 29-Mar-2016

    Summary: The Ombudsman will not investigate Mr and Mrs B's complaint about their council mortgage not being paid off by 2004 as they had expected. She could not achieve more for them than the Council has already offered to do, and there is no evidence of a systemic problem which warrants wider investigation.

  • Leicester City Council (15 014 097)

    Statement Not upheld Council house sales and leaseholders 23-Mar-2016

    Summary: Mr X complains that the Council failed to review its dealings with him over the sale of his property with the consequence that it harassed and threatened him with court orders and bailiffs. The Ombudsman did not find fault by the Council and so closed the complaint.

  • London Borough of Newham (15 018 716)

    Statement Closed after initial enquiries Council house sales and leaseholders 22-Mar-2016

    Summary: The Ombudsman will not investigate Mrs A's complaint about the Council's handling of her Right to Buy application. This is because it would have been reasonable for Mrs A to issue the Council with notices about the delay.

  • London Borough of Hillingdon (15 007 772)

    Statement Not upheld Council house sales and leaseholders 01-Mar-2016

    Summary: The Ombudsman closed this complaint alleging fault by the Council because it did send the complainant required notices when he attempted to buy his home under the Right to Buy scheme. The Ombudsman did not find fault by the Council.

  • London Borough of Hillingdon (15 010 927)

    Statement Upheld Council house sales and leaseholders 18-Feb-2016

    Summary: The Council failed to properly assess the discount entitlement on Ms B's 'right to buy' application. The fault did not lead to the loss of her opportunity to purchase her home. However, the Council should review its practices and make a payment to reflect the time and trouble Ms B was put to in bringing her complaint.

  • London Borough of Lambeth (15 007 999)

    Statement Closed after initial enquiries Council house sales and leaseholders 12-Feb-2016

    Summary: Mrs L complains because a Council officer gave her wrong advice she and her family lost the right to buy their home. The Ombudsman will not investigate this complaint. Although the officer's advice was wrong the Council had told Mrs L in writing what the deadlines were and her solicitors were aware of this.

  • Bristol City Council (15 016 639)

    Statement Closed after initial enquiries Council house sales and leaseholders 04-Feb-2016

    Summary: Ms N complains the Council has not paid her compensation for registering a county court judgement and has not refunded overpaid service charges she has paid. The Ombudsman will not investigate these complaints as Ms N complained to us more than 12 months after being aware of these issues and I have not see any good reason to exercise my discretion.

  • London Borough of Barking & Dagenham (15 015 710)

    Statement Closed after initial enquiries Council house sales and leaseholders 03-Feb-2016

    Summary: Miss X complained about the Council's claim that she owed over £1,000 in former tenant arrears when she was due to complete the purchase of her Council home. The Ombudsman cannot investigate this complaint. Complaints about social housing rent accounts are outside the Ombudsman's jurisdiction.

  • London Borough of Haringey (15 015 118)

    Statement Closed after initial enquiries Council house sales and leaseholders 02-Feb-2016

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council's delay in processing his right to buy application. This is because it is reasonable to expect Mr X to take the matter to court.