Trading standards archive 2015-2016


Archive has 23 results

  • Rochdale Metropolitan Borough Council (15 019 003)

    Statement Closed after initial enquiries Trading standards 31-Mar-2016

    Summary: The Ombudsman will not investigate this complaint about a visit by Trading Standards and other officers to the complainant's shop. It is unlikely she would find evidence of fault causing injustice to the complainant which warrants her involvement. She should not investigate how the Council dealt with a complaint about something which she will not herself investigate.

  • Surrey County Council (15 018 496)

    Statement Closed after initial enquiries Trading standards 08-Mar-2016

    Summary: The Ombudsman will not investigate this complaint that the Council has unreasonably decided not to take enforcement action against a company for breaching packaging regulations. This is because there is no sign that fault by the Council has caused the complainant an injustice to warrant the Ombudsman's involvement.

  • Staffordshire County Council (15 017 946)

    Statement Closed after initial enquiries Trading standards 29-Feb-2016

    Summary: The Ombudsman will not investigate this complaint about how the Council has dealt with a trading standards matter. It is unlikely she would find evidence of fault by the Council causing the complainant injustice which warrants her involvement.

  • North Tyneside Metropolitan Borough Council (15 007 614)

    Statement Closed after initial enquiries Trading standards 24-Feb-2016

    Summary: The Ombudsman will not investigate this complaint about the complainant's concerns about regulation of security service providers. It is unlikely she would find evidence of fault y the Council causing the complainant injustice.

  • West Sussex County Council (15 016 201)

    Statement Closed after initial enquiries Trading standards 11-Feb-2016

    Summary: The Ombudsman will not investigate this complaint about advice given by the Council's Trading Standards department. It is unlikely she would find fault by the Council.

  • Milton Keynes Council (15 012 854)

    Statement Closed after initial enquiries Trading standards 25-Jan-2016

    Summary: The Ombudsman will not investigate Mr B's complaint about the Council's lack of action about a rogue business he reported. This is because an investigation is unlikely to find the Council was at fault.

  • London Borough of Hammersmith & Fulham (15 011 878)

    Statement Not upheld Trading standards 21-Jan-2016

    Summary: There is no evidence of fault by the Council Trading Standards officers in deciding not to take formal action against the agent which rented a residential property to Mr X. Officers were entitled to make their own professional judgement on what action to take in response to Mr X's complaints. The Council's delays in dealing with the complaint do not cause sufficient personal injustice to Mr X or his partner to justify any further involvement of the Ombudsman.

  • Stoke-on-Trent City Council (15 014 749)

    Statement Closed after initial enquiries Trading standards 15-Dec-2015

    Summary: The Ombudsman will not investigate part of Mr C's complaint because he has not provided new information which calls into question the decision on his previous complaint. She will not investigate the remaining part because it is unlikely she would find fault and Mr C's injustice from this issue alone would not be significant enough to justify her involvement.

  • Dorset County Council (15 009 772)

    Statement Closed after initial enquiries Trading standards 02-Dec-2015

    Summary: the Ombudsman will not investigate Mr X's complaint about the Council's response to his concerns about the welfare of sheep. The injustice to Mr X is not enough to warrant an investigation.

  • Southend-on-Sea Borough Council (15 011 601)

    Statement Closed after initial enquiries Trading standards 13-Nov-2015

    Summary: Mrs Q complains the Council's Trading Standards Team took no action against a firm from which she bought a car. The Ombudsman will not investigate this complaint as she has not seen any fault in how the Council made this decision.

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