Other archive 2015-2016


Archive has 72 results

  • Liverpool City Council (15 007 034)

    Statement Not upheld Other 31-Mar-2016

    Summary: Ms B wanted to attend a specialist college to complete a final year of a course. The Council can provide a direct payment so she can decide what care would best meet her needs.

  • Hertfordshire County Council (15 020 103)

    Statement Closed after initial enquiries Other 31-Mar-2016

    Summary: The Ombudsman cannot investigate this complaint about the actions of a School and the Council following an allegation made by the complainant's son. This is because complaints about the management of schools are not in the Ombudsman's jurisdiction.

  • Buckinghamshire County Council (15 019 308)

    Statement Closed after initial enquiries Other 30-Mar-2016

    Summary: The Ombudsman cannot investigate how a Council financed a maintained school.

  • London Borough of Tower Hamlets (15 019 310)

    Statement Closed after initial enquiries Other 30-Mar-2016

    Summary: The Ombudsman has no power to investigate Mr X's complaint about the Council's involvement in a school governing body's disbandment and creation.

  • London Borough of Croydon (15 015 749)

    Statement Not upheld Other 16-Mar-2016

    Summary: Mr X's complaint concerns what he says a social worker said to him and how the Council investigated his complaint about this. It is not possible to decide whether the social worker used the words Mr X claimed in one incident, and the comment in the other incident was a matter of professional judgement, so the Council cannot be held at fault.

  • Liverpool City Council (15 006 691)

    Statement Upheld Other 09-Mar-2016

    Summary: The Council failed to properly manage the educational provision for a child with special educational needs resulting in him missing three years education. The Council agrees to pay £8,250 and offer support to catch up on missed provision.

  • Suffolk County Council (15 012 782)

    Statement Not upheld Other 08-Mar-2016

    Summary: There is no evidence of fault in the way the Council made the decision about the school closure. It is not the role of the Ombudsman to consider the merits of a decision when there is no evidence of fault. The complaint is not upheld.

  • Devon County Council (15 012 036)

    Statement Not upheld Other 08-Mar-2016

    Summary: The Council acted within its powers and was not at fault when it decided to prosecute Mrs X for her son's unauthorised absence from school.

  • Portsmouth City Council (15 018 071)

    Statement Closed after initial enquiries Other 07-Mar-2016

    Summary: Mr E complains the Council did not follow the correct process when intervening in a school. The Ombudsman cannot investigate this complaint as internal matters in schools are out of her jurisdiction.

  • Derbyshire County Council (15 017 638)

    Statement Closed after initial enquiries Other 03-Mar-2016

    Summary: The Ombudsman will not investigate this complaint about educational provision for the complainants' son. This is because much of the complaint relates to actions within a school, and is therefore out of the Ombudsman's jurisdiction. Additionally she is unlikely to find that the Council's actions amount to fault causing injustice.