Archive has 16 results
Statement Upheld Alternative provision 30-Mar-2016
Summary: The Council failed to provide suitable alternative educational provision for a pupil out of school leading to a delay in the pupil receiving suitable education after a year out of school.
Statement Not upheld Alternative provision 23-Mar-2016
Summary: There was no fault in the way the Council decided what out of school education it should provide to Ms X's son, Y. The Council's provider, an Academy, decided to end Y's 1:1 home tuition before the end of term. But after Ms X contacted the Council the tuition continued to the end of term, with no significant effect on Y's education.
Statement Upheld Alternative provision 22-Mar-2016
Summary: The Council when overseeing education provided through home tuition for a child, excluded from school, who has special educational needs failed to properly manage reviews of that provision quickly enough to prevent any loss of full time provision at a new school.
Statement Upheld Alternative provision 21-Mar-2016
Summary: The complaint is upheld as the Council was at fault for not telling the complainant of her right of appeal, or her right to seek alternative dispute resolution or meditation, when it decided not to change the name of the school on her daughter's statement of special educational needs. It also failed to consider alternative education provision when the complainant's daughter was out of school for around three months in 2015. The Council has agreed to take action to remedy the complaint including offering an apology to the complainant and a financial remedy for the distress caused. It will also undertake a fresh review of the child's statement of special educational needs.
Statement Not upheld Alternative provision 07-Mar-2016
Summary: The Council met its educational duties to Mrs X's child, Z. Mrs X did not engage with the Council's offers to assess Z's possible social care needs. The Council therefore acted without fault.
Statement Not upheld Alternative provision 15-Jan-2016
Summary: The Council acted without fault as it made offers of alternative educational provision for Y after he stopped attending school.
Statement Not upheld Alternative provision 08-Dec-2015
Summary: The complainant alleges Lancashire County Council (the Council) has failed to deal with his concerns about his daughter properly. I had recommended that a social worker visits the complainant and his daughter to discuss his concerns in person. But the complainant has declined this offer. I have therefore completed my investigation and I am closing the complaint.
Statement Not upheld Alternative provision 02-Dec-2015
Summary: The complaint is not upheld. There was no administrative fault by the Council in the educational provision made for C up to the end of summer 2015 school term.
Statement Closed after initial enquiries Alternative provision 30-Oct-2015
Summary: The Ombudsman cannot consider Ms A and Mr B's complaint about the education provided for Child C. The law prevents her from investigating how a school makes educational provision.
Statement Upheld Alternative provision 22-Oct-2015
Summary: The Council failed to provide adequate education to a child in need. It has since restructured the service and improved procedures.