Homelessness archive 2014-2015


Archive has 125 results

  • London Borough of Hillingdon (14 002 057)

    Statement Not upheld Homelessness 31-Mar-2015

    Summary: Ms X says the Council is at fault in its handling of her homelessness and housing applications. The Ombudsman did not find any evidence of significant fault by the Council in the matters she investigated. For this reason she has ended her investigation.

  • Herefordshire Council (14 013 401)

    Statement Upheld Homelessness 30-Mar-2015

    Summary: There was no fault in the Council advising Mr X to stay in his flat until his landlord got a possession order. But the Council failed to clearly explain to him he might have to pay his landlord's costs. This was fault. I uphold his complaint about that. But there was no significant injustice to Mr X, through this.

  • Salford City Council (14 018 862)

    Statement Closed after initial enquiries Homelessness 26-Mar-2015

    Summary: The Ombudsman will not investigate this complaint about homelessness. This is because there is no suggestion of fault and there are review and appeal rights the complainant could have used.

  • South Derbyshire District Council (14 009 542)

    Statement Upheld Homelessness 26-Mar-2015

    Summary: I uphold the complaint. There was fault in this case as the Council delayed determining a homelessness application and a housing benefit application. A written apology will provide a suitable remedy for this fault.

  • Bedford Borough Council (14 019 209)

    Statement Closed after initial enquiries Homelessness 25-Mar-2015

    Summary: The Ombudsman will not investigate Mrs B's complaint about the Council's decision on her homelessness application because it is reasonable to expect Mrs B to appeal to the County Court if she wishes to challenge the Council's review decision.

  • Thanet District Council (14 017 847)

    Statement Not upheld Homelessness 19-Mar-2015

    Summary: There is no fault in the way the Council has dealt with Ms A as a homeless applicant.

  • London Borough of Bromley (14 018 980)

    Statement Closed after initial enquiries Homelessness 19-Mar-2015

    Summary: The Ombudsman will not investigate Ms B's complaint that the Council treated her unfairly when she appealed against its decision she was intentionally homeless. It was reasonable to expect Ms B to have gone to court.

  • London Borough of Bromley (14 013 926)

    Statement Upheld Homelessness 18-Mar-2015

    Summary: there was fault in the delay by the Council in determining the complainant's homelessness application. This has not caused the complainant significant injustice. The suitability of the accommodation provided by the Council can best be determined by the courts.

  • London Borough of Southwark (14 000 910)

    Statement Upheld Homelessness 17-Mar-2015

    Summary: The Council was at fault in offering Mr B accommodation in discharge of its homelessness duty which did not meet its own lettable standard. The fault was compounded by a persistent failure to accept that this was the case.

  • Birmingham City Council (13 020 993)

    Statement Not upheld Homelessness 13-Mar-2015

    Summary: Ms Q complained the Council failed to fulfil its homelessness duties. She also said the Council reduced the number of points it awarded for her priority on its housing register. There is no evidence of fault.

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