Allocations archive 2014-2015


Archive has 211 results

  • London Borough of Haringey (14 003 002)

    Statement Upheld Allocations 31-Mar-2015

    Summary: The Council delayed unreasonably in dealing with a review of suitability of accommodation and in identifying a suitable property. The complainants lived in unsuitable accommodation for seven months longer than necessary. The Council has agreed to pay them £1,400 to recognise this injustice. This is a satisfactory remedy.

  • London Borough of Hackney (14 010 596)

    Statement Upheld Allocations 31-Mar-2015

    Summary: The Ombudsman has found fault by the Council in its handling of Miss X's request for assistance with her housing. The Council has agreed to help her submit a new housing register application and to apologise. The Ombudsman considers this suitably addresses the injustice caused to Miss X and so she has ended her investigation of this complaint.

  • Exeter City Council (13 011 643)

    Statement Upheld Allocations 31-Mar-2015

    Summary: The Council did not handle Ms J's homelessness application correctly, so she suffered the avoidable distress of being street homeless, and was at times without suitable accommodation while she waited for the outcome of the Council's review. The Council should apologise and pay Ms J £1,600 to acknowledge the impact on her of its faults. The Council should also apologise to her sons and pay them £200 each, to acknowledge the opportunity they lost to make an informed decision about their future.

  • London Borough of Croydon (14 019 437)

    Statement Closed after initial enquiries Allocations 31-Mar-2015

    Summary: The Ombudsman will not investigate Miss B's complaint that the Council has repeatedly taken her application off its housing register. There is no evidence of fault in the way the Council reached its review decision.

  • Royal Borough of Greenwich (14 010 828)

    Statement Not upheld Allocations 30-Mar-2015

    Summary: Due to the passage of time and the lack of evidence I am unable to reach a conclusion regarding what happened to Miss C's housing application between 2007 and 2013. There is no evidence of fault in the Council's actions after January 2013.

  • Luton Borough Council (14 013 481)

    Statement Not upheld Allocations 30-Mar-2015

    Summary: Mr B complained about the way the Council dealt with him as a homelessness applicant but no longer wants the Ombudsman to investigate his complaint.

  • Chichester District Council (14 011 257)

    Statement Not upheld Allocations 26-Mar-2015

    Summary: The Ombudsman has found no evidence of fault in how the Council considered Mr and Mrs X's housing application. She has therefore ended her investigation of this complaint.

  • Royal Borough of Greenwich (14 009 864)

    Statement Closed after initial enquiries Allocations 25-Mar-2015

    Summary: The Ombudsman will not investigate Ms B's complaint that the Council has failed to help her move to accommodation that will meet her needs. There is no evidence of fault in the way the Council reached its decision on Ms B's priority for a flat only.

  • Medway Council (14 007 624)

    Statement Not upheld Allocations 24-Mar-2015

    Summary: There was no fault on the part of the Council in its consideration of Mr X's medical conditions when offering him temporary accommodation or awarding priority on the housing register.

  • Sefton Metropolitan Borough Council (14 018 708)

    Statement Closed after initial enquiries Allocations 24-Mar-2015

    Summary: The Ombudsman will not investigate this complaint about a housing application. This is because she is unlikely to find fault by the Council.

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