London Borough of Hackney (19 003 081)

Statement Upheld Licensing 05-Feb-2021

Summary: Mr X, a landlord, complains the Council’s selective licensing scheme terms were wrong. He said he was put to time and trouble, the Council delayed responding and did not alter its terms. We find the Council was at fault. It has agreed a remedy.

Stockton-on-Tees Borough Council (20 009 270)

Statement Closed after initial enquiries Covid-19 05-Feb-2021

Summary: We will not investigate Mr X’s complaint about the Council’s issue of a prohibition notice for an alleged breach of The Health Protection (Coronavirus, Restrictions) (England) (No. 4) Regulations 2020. This is because it is unlikely we would find fault by the Council and we cannot achieve the outcome Mr X wants.

Bristol City Council (20 009 431)

Statement Closed after initial enquiries Licensing 05-Feb-2021

Summary: Mr X complained about the Council’s failure to refund an overpayment which he made for a taxi licence. We should not investigate this complaint. This is because there is insufficient evidence of injustice which would warrant an investigation.

Cherwell District Council (20 009 585)

Statement Closed after initial enquiries Pollution 05-Feb-2021

Summary: We will not investigate Ms B’s complaint that the Council dealt in the wrong way with her complaint about daily strong cooking smells. This is because it is unlikely we would find fault by the Council.

Bracknell Forest Council (20 009 735)

Statement Closed after initial enquiries Antisocial behaviour 05-Feb-2021

Summary: Mr X complains about the Council’s response to his complaints of noise nuisance from a neighbouring property. We will not investigate the complaint because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.

London Borough of Barking and Dagenham (18 018 324)

Report Upheld Health and safety 15-Jan-2021

Summary: Mrs D complains the Council failed to take appropriate action after she raised concerns of a cancer cluster in her neighbourhood.