Bristol City Council (20 009 531)

Statement Upheld Trees 30-Jul-2021

Summary: The Council had failed to respond to Mr X’s complaint about its decision to approve works to a protected tree. We found the Council suitably put matters right when it then apologised and replied to the complaint.

Bolton Metropolitan Borough Council (21 006 055)

Statement Closed after initial enquiries Trees 30-Jul-2021

Summary: We will not investigate this complaint about the Council’s maintenance of trees outside Mrs X’s home. There is insufficient evidence of fault which would warrant an investigation.

Mansfield District Council (21 003 669)

Statement Closed after initial enquiries Trees 28-Jul-2021

Summary: We will not investigate Mrs X’s complaint about the Council refusing a neighbour permission to fell or do works on a tree which is protected by a tree preservation order. We cannot achieve what Mrs X wants. Such a dispute is better decided by an appeal to the planning inspector.

Hampshire County Council (21 001 884)

Statement Closed after initial enquiries Trees 26-Jul-2021

Summary: We will not investigate this complaint about the Council’s decision not to fell some highway trees or widen a footpath. There is not enough evidence of fault by the Council. Also, the complainant has a right to ask the Courts to decide whether any footpath obstruction should be removed.

Birmingham City Council (21 002 843)

Statement Closed after initial enquiries Trees 23-Jul-2021

Summary: We will not investigate this complaint about the Council’s response to Mr B’s concerns about a highway tree. This is because there is no evidence of fault on the Council’s part, and we cannot achieve the outcome Mr B wants.

Royal Borough of Windsor and Maidenhead Council (21 003 470)

Statement Closed after initial enquiries Trees 22-Jul-2021

Summary: We will not investigate this complaint about how the Council dealt with an application to carry out works to a protected tree. This is because the complainant had the right to appeal to the Planning Inspectorate.

Peak District National Park Authority (21 002 344)

Statement Closed after initial enquiries Trees 19-Jul-2021

Summary: We will not investigate Mr X’s complaint about the Authority’s responses to correspondence about works he could do to his tree. There is not enough evidence of fault by the Authority in not interpreting Mr X’s emails as a request to remove the tree. Even if the Authority had treated his emails as such a request, there is not enough evidence the Authority would have given permission for its removal. The Authority has apologised for its delayed responses to some emails, and there is no further worthwhile outcome our investigating would achieve.

Gateshead Metropolitan Borough Council (21 003 060)

Statement Upheld Trees 13-Jul-2021

Summary: We will not investigate this complaint about a claim for damage to his car caused by a falling tree branch. We cannot determine legal claims about liability for negligence and the Council has agree to settle his claim.

Ashfield District Council (21 002 251)

Statement Closed after initial enquiries Trees 12-Jul-2021

Summary: Mrs X complains the Council has failed to take action in relation to a tree on her neighbour’s property which she says is dangerous. We have not investigated this complaint because there is no evidence of fault in the Council’s decision to allow work to take place on the tree. We are also unable to carry out a fair investigation into how the Council granted planning permission for a new house next to the tree in 2005. Other parts of the complaint are late and some are matters which Mrs X could raise with the Information Commissioner.

Fylde Borough Council (21 002 869)

Statement Closed after initial enquiries Trees 09-Jul-2021

Summary: We will not investigate Ms B’s complaint about a tree preservation order. This is because the complaint is late. Also, Ms B may apply to carry out work to the trees and appeal to the planning inspector if the Council refuses her application.