Archive has 6 results
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Statement Not upheld Covid-19 30-Mar-2021
Summary: Mrs D complains the Council failed to deal effectively with anti-social behaviour which arose after it moved homeless people into hotels near her home during the COVID-19 lockdown. We have not found fault.
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London Borough of Enfield (20 011 624)
Statement Closed after initial enquiries Covid-19 22-Mar-2021
Summary: We shall not investigate this complaint about the Council not closing a coffee shop because of alleged COVID-19 breaches. The Council’s alleged fault has not disadvantaged Mr X directly and significantly enough to warrant investigation.
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Mole Valley District Council (20 011 748)
Statement Closed after initial enquiries Covid-19 16-Mar-2021
Summary: We will not investigate Mr X’s complaint about the Council’s decision to suspend its garden waste collection service over the Christmas period. This is because there is not enough evidence Mr X has been caused a significant personal injustice.
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Broxbourne Borough Council (20 010 874)
Statement Closed after initial enquiries Covid-19 05-Mar-2021
Summary: We shall not investigate this complaint about the Council’s actions regarding signs in a shop about wearing face coverings. The Council’s fault did not cause Mr X a direct and significant enough injustice to warrant investigation.
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Bournemouth, Christchurch and Poole Council (20 008 822)
Statement Closed after initial enquiries Covid-19 01-Mar-2021
Summary: Mr X is unhappy with how the Council handled his complaint after he raised concerns about events which took place during COVID-19. We will not investigate Mr X’s complaint. This is because there is not enough evidence Mr X has been caused significant personal injustice. Also, we will not investigate a council’s complaint handling as a standalone issue.
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Stockton-on-Tees Borough Council (20 009 270)
Statement Closed after initial enquiries Covid-19 05-Feb-2021
Summary: We will not investigate Mr X’s complaint about the Council’s issue of a prohibition notice for an alleged breach of The Health Protection (Coronavirus, Restrictions) (England) (No. 4) Regulations 2020. This is because it is unlikely we would find fault by the Council and we cannot achieve the outcome Mr X wants.