Sussex Partnership NHS Foundation Trust (20 001 063a)

Statement Upheld Mental health services 29-Mar-2021

Summary: We consider East Sussex County Council, Change Grow Live, Sussex Partnership NHS Foundation Trust and Old School Surgery missed the opportunity to meet and discuss Ms E’s worsening alcohol misuse and mental health before she died. That has caused Ms E’s family uncertainty. They will not know if a joint meeting would have changed the outcome. The organisations should apologise for that fault.

Kent & Medway NHS & Social Care Partnership Trust (20 006 958a)

Statement Closed after initial enquiries Mental health services 16-Mar-2021

Summary: The Ombudsmen have decided not to investigate a complaint about mental health care being transferred from an NHS Trust to a Council without telling the family. This is because although there appears to have been fault, this has been acknowledged and the organisations have already taken action to put these right. We are therefore unlikely to achieve more by investigating.

Birmingham & Solihull Mental Health Trust (20 002 158a)

Statement Not upheld Mental health services 23-Feb-2021

Summary: We consider an Approved Mental Health Professional and a Community Psychiatric Nurse appropriately supported Mr L before and after the decision to detain him under section 2 of the Mental Health Act.