Case Ref: 22 015 231 Category: Planning Sub Category: Enforcement

• The Council will take steps to improve information sharing between the planning team and environmental health team and record keeping on enforcement cases.

Case Ref: 22 013 601 Category: Planning Sub Category: Planning applications

• the Council has agreed to review its procedures and guidance to planning officers about checking measurements relevant to the material considerations for a planning application.
• the Council has agreed to review its procedures and guidance to planning officers about recording site visits.

Case Ref: 22 012 352 Category: Environment and regulation Sub Category: Noise

• The Council will remind staff in its environmental protection and licensing teams of the need to keep service users updated about the action being taken, to check whether the situation is resolved before closing the case, and to confirm in writing when cases are closed.
• The Council will ensure its complaints team checks that a stage 1 complaint response has been issued, particularly where more than one service area is involved.