Case Ref: 19 015 370 Category: Adult care services Sub Category: Assessment and care plan

• The Council should review why it took so long to produce support plans for the care of young adults in their home, and specifically consider the actions of staff on the ‘front line’, along with line management and any other relevant oversight arrangements. The review should attempt to establish whether any shortcomings were specific to this case or evidence of more systemic issues. Finally, the Council should produce an action plan to address any issues its review identifies, with the aim of preventing recurrences.