Selby District Council
Annual statistics ?Find out more about annual statistics
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Complaints upheld
0% Complaints upheld by Selby District Council
0% of complaints we investigated were upheld.
This compares to an average of 59% in similar authorities.
0 upheld decisions
View upheld decisionsAdjusted for Selby District Council's population, this is
0 upheld decisions per 100,000 residents.The average for authorities of this type is
1.4 upheld decisions per 100,000 residents.Statistics are based on a total of 0 detailed investigations for the period between 1 April 2022 to 31 March 2023
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Compliance with Ombudsman recommendations
0% of cases were successfully implemented by Selby District Council
0% of cases we were satisfied the Council had successfully implemented our recommendations.
This compares to an average of 100% in similar authorities.
Statistics are based on a total of 0 compliance outcomes for the period between 1 April 2022 to 31 March 2023
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Satisfactory remedies provided by the Council
0% Complaints with satisfactory remedy provided by Selby District Council
In 0% of upheld cases we found the Council had provided a satisfactory remedy before the complaint reached the Ombudsman.
This compares to an average of 15% in similar authorities.
0 satisfactory remedy decisions
Statistics are based on a total of 0 detailed investigations for the period between 1 April 2022 to 31 March 2023
View all satisfactory remedy decisions
Annual letters
We write to councils each year to give a summary of the complaint statistics we record about them,
and their performance in responding to our investigations.
Public reports ?Find out more about public reports
In the last nine years, the Ombudsman has published the following public interest reports against Selby District Council
Second report issued after Selby District Council refuses to accept ombudsman’s report
The Local Government Ombudsman (LGO) has issued a second report into Selby District Council, after the authority refused to comply with recommendations made in a previous report.
Service improvements ?Find out more about service improvements
Since April 2018, the Council has agreed to make the following improvements to its services following an Ombudsman investigation. We list up to 10 cases below – click ‘view all’ if there are more.
Case reference: 18 013 961
Category: Planning
Sub Category: Enforcement
- Carry out at least three unannounced visits to the site, at least one per month, at appropriate times of the day to ensure the developer is complying with relevant conditions, particularly hours of work. The Council should keep records of these visits, and a written analysis of Mr X's diary sheets. The Council should keep visiting the site on a monthly basis until the development is completed; and Report back to the Ombudsman at the end of the three-month period, giving details of the site visits made, and its analysis of Mr X's diary sheets.
- Review its policy for vexatious and unreasonable complainants to make sure any such complainant is warned about any behaviour that falls within the scope of the policy and is given the opportunity to change that behaviour before being designated as vexatious.
Last updated: 4 April 2015