Service Improvements for Rossendale Borough Council

There are 5 results

  • Case Ref: 23 021 184 Category: Planning Sub Category: Planning applications

    • The Council agreed to review why there was a delay responding to his complaint and act to ensure it cannot be repeated in the future.
    • The Council agreed to ensure the planning team are reminded about the timescales set out in the complaints procedure.
    • The Council agreed to ensure the planning team is aware of the need to make it clear to those complaining that it is being treated as a complaint under its complaints procedure and what that involves.

  • Case Ref: 20 002 676 Category: Environment and regulation Sub Category: Refuse and recycling

    • The Council will review how missed collection monitoring and missed collections are documented.

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings