There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)
-
North Norfolk District Council (22 015 516)
Statement Upheld Other 17-Aug-2023
Summary: There was fault by the Council. It did not properly engage with its powers to tackle antisocial behaviour. It did not have proper regard of its duties under the Equality Act 2010. The Council properly investigated whether the noise Miss B was suffering from her neighbour was a noise nuisance. Miss B was caused distress and uncertainty. The Council did not always deal with the complaints made properly and this caused her representative time and trouble. I have recommended a remedy to take account of the impact on Miss B and her representative.
-
North Norfolk District Council (22 017 987)
Statement Upheld Covid-19 22-Jan-2024
Summary: Mr X complained about the Council’s decision to refuse his business a COVID-19 grant. There was no fault in the Council’s consideration of Mr X’s request for a COVID-19 business grant. The Council was at fault for delays responding to Mr X’s complaint, but its apology is sufficient remedy for any injustice.