Case Ref: 20 010 600 Category: Benefits and tax Sub Category: Council tax

• The Council has agreed to update its online Council Tax application form process to ensure that applications for unlisted properties, or properties not currently on the valuation list, are raised with the relevant department to ensure the Council registers these properties with the Valuation Office and sets up Council Tax accounts for these properties.

Case Ref: 20 010 518 Category: Environment and regulation Sub Category: Refuse and recycling

• review how it shares information internally, so its Environment Contract Centre staff are aware of potential waiting times or delays in supply of bins.

Case Ref: 20 009 730 Category: Children's care services Sub Category: Fostering

• Ensure staff from the Family Placement Team are reminded of the need to ensure all decision on Supported Lodgings Applications are communicated to applicants in writing.

Case Ref: 20 008 984 Category: Benefits and tax Sub Category: Council tax

• Use this decision to remind relevant staff to consider S13A relief where it is applicable

Case Ref: 19 010 587 Category: Planning Sub Category: Planning applications

• The Council should remind planning officers that the Council can impose conditions on land outside the application site which is controlled by the applicant where appropriate.
• The Council should remind officers to investigate complaints from local people about decisions to grant planning permission and issues relating to planning enforcement where no appeal rights exist.