Case Ref: 19 019 068 Category: Adult care services Sub Category: Assessment and care plan

• Review the guidance to relevant staff when a person in receipt of direct payments goes into hospital or goes abroad.

Case Ref: 20 005 312 Category: Education Sub Category: Special educational needs

• The Council will review its processes for Education, Health and Care Plans to ensure case officers know to discuss the range of advice to be sought during an Education, Health and Care assessment with parents, the young person and professionals; and ensure advice obtained is properly specified and quantified, providing advice to professionals if needed, so detailed Education, Health and Care Plans can be written
• The Council will review its processes for Education, Health and Care Plans to ensure case officers are fully aware of the Council’s duties under s.42 of the Children and Families Act and check that special educational provision is in place when a new Plan is issued.
• The Council will review its processes for Education, Health and Care Plans to ensure case officers keep families informed throughout the Education, Health and Care process including explaining when delays occur.
• The Council will review its processes for Education, Health and Care Plans to ensure where the Council wishes to use panels this does not delay the issue of Education, Health and Care Plans or the start of provision; and case officers and panels check the type of setting and do not make assumptions about the delegated funding available.
• The Council will review its processes for Education, Health and Care Plans to ensure Education, Health and Care Plans correctly state the type of setting attended and the wording in all sections of the Plan reflect this; and complaint properly investigate complaints about a failure to secure special educational provision including seeking evidence from settings where necessary.