Service Improvements for Herefordshire Council

There are 42 results

  • Case Ref: 20 002 612 Category: Education Sub Category: Special educational needs

    • Ensure the procedures for arranging alternative education are clear and accessible to staff and parents.
    • Provide a reminder/training to ensure staff understand the Council's duty to arrange suitable alternative education when children are out of school, and the procedures for doing so.
    • Work with CAMHS to improve communication in relation to referrals for alternative education.

  • Case Ref: 20 000 270 Category: Planning Sub Category: Enforcement

    • • Remind planning officers of the definition of a complaint and when to use the corporate complaint procedure.
    • • Review how it investigates, and records reports of planning and enforcement issues where there are multiple reports associated with one site. It should ensure it can evidence its decision making in respect of each individual issue.

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