Case Ref: 21 018 241 Category: Education Sub Category: School transport

• The Council will ensure individual assessments are made at the time a home to school transport application is considered to identify the particular transport requirements of individual pupils and to review assessments when new evidence is received.

Case Ref: 21 016 734 Category: Benefits and tax Sub Category: Local welfare payments

• The Council has agreed to amend the template Record of Operational Decision form, and other similar forms, to include a question prompting officers to consider whether there are any equality implications from their decisions and justify these where identified.
• The Council has agreed to remind relevant staff that records should contain enough detail to show the decision making process.

Case Ref: 21 015 474 Category: Education Sub Category: School transport

• The Council will ensure Clerk’s notes and decision letters provide sufficient detail to meet the home to school transport statutory guidance.

Case Ref: 21 013 157 Category: Education Sub Category: School transport

• In future the Council will email invitation letters to appellants in addition to posting these to try to avoid difficulties where post may not be delivered; remind panels they should consider their powers to agree discretionary provision of transport when the eligibility criteria as detailed are not met; and remind panels of the need to fully demonstrate that they have thoroughly considered the grounds for appeals and the evidence provided when reaching decisions.

Case Ref: 21 008 960 Category: Housing Sub Category: Allocations

• •by training or other means remind staff of the importance of issuing review request outcomes and responding to applicants’ queries in a timely manner.

Case Ref: 21 004 629 Category: Education Sub Category: School transport

• include reference to its discretionary powers under s.2(1)(c)Chronically Sick and Disabled Persons Act 1970 to its school transport policy
• remind relevant staff (including independent review panel members) of the Council's discretionary powers under s.2(1)(c) Chronically Sick and Disabled Persons Act 1970

Case Ref: 21 011 650 Category: Children's care services Sub Category: Friends and family carers

• The Council will review its processes to ensure email inboxes and voice messages can be checked when officers are absent.

Case Ref: 20 010 493 Category: Children's care services Sub Category: Fostering

• Remind staff to ensure that prior to a fostering placement, all relevant information about a child is provided to prospective fostering parents.

Case Ref: 20 009 387 Category: Environment and regulation Sub Category: Other

• The Council should share this decision with the Environmental Protection Team to ensure that allofficers are aware of my findings and how that impacts their work about Community Protection Notice warning letters.

Case Ref: 20 007 894 Category: Children's care services Sub Category: Other

• The Council will remind staff they must prepare Social Circumstances reports in accordance with the guidance and any instructions from the Mental Health Tribunal judge.
• The Council will remind staff they must attend Mental Health Tribunal hearings when directed to do so by a judge, or justify their absence to the Tribunal.