Decisions for Erewash Borough Council between 01 April 2024 and 31 March 2025

There are 2 results (please note that to maintain confidentiality, we do not publish all our decisions)

  • Erewash Borough Council (24 008 573)

    Statement Upheld Refuse and recycling 05-Nov-2024

    Summary: We will not investigate this complaint about problems with the assisted bin collection service. This is because the problem has been resolved.

  • Erewash Borough Council (24 002 986)

    Statement Upheld Building control 20-Feb-2025

    Summary: We will not investigate this complaint about the Council’s failure to act on Ms X’s concerns that new flats next to her home lack soundproofing and cause noise nuisance. There is not enough evidence of fault in the way the Council considered her complaint. The Council has recognised it delayed in responding to Ms X. This is fault. However, it has apologised for this, and I consider this to be a suitable remedy to this part of the complaint.

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