Service Improvements for Cornwall Council

There are 92 results

  • Case Ref: 19 015 535 Category: Adult care services Sub Category: Disabled facilities grants

    • The Council will send us a copy of its new guidance for officers in the Home Improvement Agency and Occupational Therapy service about assessing Disabled Facilities Grants for safe spaces in the home

  • Case Ref: 19 014 211 Category: Education Sub Category: Alternative provision

    • The Council will ensure it makes it clear in stage 2 adjudication letters that a complainant can request a review to a Stage 3 hearing panel.

  • Case Ref: 19 007 303 Category: Planning Sub Category: Enforcement

    • The Council will review its consistency in communication on planning enforcement and environmental health complaints while ensuring compliance with GDPR.
    • The Council will review its service complaints procedure around ongoing planning enforcement complaints.

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