There are 1 results (please note that to maintain confidentiality, we do not publish all our decisions)
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Corby Borough Council (20 013 903)
Statement Upheld Covid-19 04-Nov-2021
Summary: Mrs X complained the Council wrongly refused her a business grant, withdrew a business rates credit in error and handled her complaints poorly. She said she suffered financial loss, distress, time and trouble. We found the Council at fault. We recommended the Council provide Mrs X with an apology, £150 for time and trouble, £150 for distress, £10,000 for the missed grant and act to prevent recurrence.