Case Ref: 24 017 256 Category: Education Sub Category: School admissions

• The Council will remind the school admission panel clerks it employs that they must evidence the panel's decision-making in full, including the three-stage test at stage one and all the relevant factors the panel took into consideration at stage two.

Case Ref: 24 011 749 Category: Education Sub Category: Special educational needs

• The Council will remind staff in its Special Educational Needs and Disability team of the need to follow the Special Educational Needs and Disability Regulations during the transferring in process, where it has adopted the Education, Health and Care Plan of a child or young person who has moved into the Council's area from another Council's area.

Case Ref: 24 009 151 Category: Housing Sub Category: Homelessness

• The Council has agreed to remind housing staff of the importance of keeping detailed and accurate records regarding complaints of disrepair in temporary accommodation, including details of the disrepair, notes of any site visits to confirm the situation and all liaison with the landlord and tenant.

Case Ref: 23 018 882 Category: Education Sub Category: Alternative provision

• The Council should send written reminders to relevant staff of the Council’s responsibilities under Section 19 of the Education Act when it is made aware a child is not attending school. With these reminders, it should share a copy of our “Out of school, out of sight? focus report, highlighting key points to ensure officers are aware of the factors they should consider when a request for alternative provision is made.

Case Ref: 23 016 795 Category: Benefits and tax Sub Category: Council tax

• Explain what it will do to ensure that correct exemptions and discounts are applied at the earliest convenience.

Case Ref: 23 013 772 Category: Housing Sub Category: Homelessness

• The Council has agreed to remind staff of the guidance for closing cases due to non-engagement
• The Council will remind staff of its responsibility to provide interim accommodation at the outset, and when 'homeless at home' arrangements may be suitable for an applicant and the correct process to follow, if there is reason to believe an application may be in priority need.

Case Ref: 23 013 280 Category: Adult care services Sub Category: Other

• The Council has committed to create a transport policy for adult social care uses and remind officers to complete annual reviews and transport assessments when needed.

Case Ref: 23 011 982 Category: Adult care services Sub Category: Assessment and care plan

• Within three months of the date of my final decision statement the Council agreed to:Review its market shaping and commissioning procedures for community adult social care providers to minimise delays in sourcing care providers. It will ensure it has processes in place to meet its duties as set out in the Care Act 2014 and associated statutory guidance.

Case Ref: 23 004 931 Category: Education Sub Category: Special educational needs

• The Council has agreed to review its record keeping procedures to ensure officers keep a clear record of their decisions about whether education provision is accessible to a child out of school and whether it owes a duty under Section 19 of the Education Act 1996 to make alternative education provision.

Case Ref: 23 006 942 Category: Education Sub Category: Special educational needs

• Consider what went wrong in this case and whether there are any changes the Council could make to its procedures to ensure it takes steps sooner to put in place the provision in an Education, Health and Care plan following a decision from the First-tier Tribunal (Special Educational Needs and Disability).