Bracknell Forest Council

Annual statistics ?Find out more about annual statistics

Annual letters

We write to councils each year to give a summary of the complaint statistics we record about them,
and their performance in responding to our investigations.

Annual letter archive

Public reports ?Find out more about public reports

In the last five years, the Ombudsman has published the following public interest reports against Bracknell Forest Council

No public reports published

Service improvements ?Find out more about service improvements

Since April 2018, the Council has agreed to make the following improvements to its services following an investigation by the Ombudsman:

Case reference: 18 006 369

Category: Education

Sub Category: School transport

  • Review its policy and procedures to ensure the correct criteria are applied in future in similar cases.
  • Review the content of decision letters to ensure compliance with the Council’s revised policy.
  • Arrange training for both officers and panel members on the revised policy to ensure it is properly understood and applied in future.

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Service improvements agreed by Bracknell Forest Council

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Last updated: 4 April 2015