Allerdale Borough Council
50% of complaints we investigated were upheld.
This compares to an average of 53% in similar authorities.
Statistics are based on a total of 2 detailed investigations for the period between 1 April 2020 to 31 March 2021View upheld decisions
No recommendations were due for compliance in this period
In 0% of upheld cases we found the Council had provided a satisfactory remedy before the complaint reached the Ombudsman.
This compares to an average of 16% in similar authorities.
satisfactory remedy decisions
Statistics are based on a total of 2 detailed investigations for the period between 1 April 2020 to 31 March 2021view all satisfactory remedy decisions
We write to councils each year to give a summary of the complaint statistics we record about them,
and their performance in responding to our investigations.
Last updated: 4 April 2015