• Guidance on Jurisdiction | Part 1 https://www.lgo.org.uk/information-centre/staff-guidance/guidance-on-jurisdiction?chapter=1

    Guidance on Jurisdiction Contents: Chapter index for Guidance on Jurisdiction Updated: 01 January 2026 Guidance on Jurisdiction search Search this content Submit search Part 1 • 1. Introduction 1. IntroductionThis is internal guidance which we have published for transparency. It may have links or references to other internal guidance or policies which are not published. Last updated: January 2026 ...

  • Audit and Risk Assurance Committee meeting - 25 January 2018 https://www.lgo.org.uk/information-centre/about-us/who-we-are/our-boards/audit-and-risk-assurance-committee/audit-and-risk-assurance-committee-meetings-2017-18/audit-and-risk-assurance-committee-25-january-2018

    Audit and Risk Assurance Committee meeting - 25 January 2018 1. Approve minutes of 30 October 2017 2. Matters arising - Action Log (attached) 3. GIAA Highlight Report Restricted item - no paper attached 4. Anti-Bribery, Fraud and Corruption Final Audit Report including management response Restricted item - no paper attached 5. Internal and external audit follow-up report of outstanding recommenda ...

  • Audit and Risk Assurance Committee meeting - 29 January 2026 https://www.lgo.org.uk/information-centre/about-us/who-we-are/our-boards/audit-and-risk-assurance-committee/audit-and-risk-assurance-committee-meetings-2025-26/audit-and-risk-assurance-committee-meeting-29-january-2026

    Audit and Risk Assurance Committee meeting - 29 January 2026 Welcome and Introduction Apologies for Absence Declarations of Interest Minutes of the meeting held on 15 October and 5 December 2025 Matters arising (attached) Chair’s Business CEO/Accounting Officer Update Internal Audit progress 2026-27 Draft internal audit plan 2025-26 NAO Audit Planning report Strategic Risk Register and Assurance ...

  • Monthly News https://www.lgo.org.uk/information-centre/news/2026/apr

    Monthly News April 2026 02 Apr 2026 Ombudsman issues second report after South Kesteven District Council used wrong test to consider man’s homelessness

  • Commission meeting - 20 July 2023 https://www.lgo.org.uk/information-centre/about-us/who-we-are/our-boards/commission/commission-meetings-2023-24/commission-meeting-20-july-2023

    Commission meeting - 20 July 2023 Welcome and introductions Apologies Declarations of interest Any other business Minutes of the meeting held on 27 April 2023 Matters arising (attached) Chair and Chief Executive's reports (attached) Annual Review letters and Review of Local Government Complaints 2022-23 Wellbeing and Health and Safety update Business Plan 2023-24 (attached) Review of the Quality ...

  • Commission meeting - 20 June 2019 https://www.lgo.org.uk/information-centre/about-us/who-we-are/our-boards/commission/commission-meetings-2019-20/commission-meeting-20-june-2019

    Commission meeting - 20 June 2019 Welcome and introductions Apologies for absence Declarations of interest Final annual report and accounts 2018-19 (confidential item, no paper attached) Date of the next meeting: Monday 22 July 2019.

  • Commission meeting - 20 July 2017 https://www.lgo.org.uk/information-centre/about-us/who-we-are/our-boards/commission/commission-meetings-2017-18/commission-meeting-20-july-2017

    Commission meeting - 20 July 2017 Information management (workshop) To provide the Commission with an outline of, and an opportunity to ask questions about: how we deal with data protection issues – specifically how we maintain security of data; and how we deal with information requests, covering subject access requests and freedom of information requests (no papers). Casework briefing Briefing a ...

  • Joint Working Manual | Part 20 https://www.lgo.org.uk/information-centre/staff-guidance/joint-working-manual?chapter=20

    Joint Working Manual Contents: Chapter index for Joint Working Manual Updated: 27 November 2025 Joint Working Manual search Search this content Submit search Part 20 • Appendix Three - Remedies Appendix Three - Remedies The JWT use LGSCO guidance when considering what an appropriate remedy may be for an LGA 74 body in jurisdiction, and PHSO guidance for remedies against health bodies. You do not ...

  • Intake Team Operations Manual | Part 12 https://www.lgo.org.uk/information-centre/staff-guidance/intake-team-operations-manual?chapter=12

    Intake Team Operations Manual Contents: Chapter index for Intake Team Operations Manual Updated: 05 August 2025 Intake Team Operations Manual search Search this content Submit search Part 12 • Appendix 1 - Voxivo - Work status Appendix 1 - Voxivo - Work status This table outlines the different work states and when to use them: User state When Admin To be used by advisors during personal administr ...

  • Wellingborough Borough Council https://www.lgo.org.uk/your-councils-performance/wellingborough-borough-council/statistics/

    Wellingborough Borough Council Find local authorities Annual statistics Sort annual statistics for Wellingborough Borough Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance wit ...

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