Financial regulations Contents: Chapter index for Financial regulations Updated: 23 March 2026 Financial regulations search Search this content Submit search Part 1 • Commission for Local Administration in England - Financial regulations Last updated: January 2026 1. Introduction The Local Government Act 1974, as amended by the Local Government & Housing Act 1989, contains powers enabling the Com ...

Northamptonshire County Council Find local authorities Annual statistics Sort annual statistics for Northamptonshire County Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance w ...

Northamptonshire County Council Find local authorities Annual statistics Sort annual statistics for Northamptonshire County Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance w ...

Managing unreasonable actions by complainants: A guide for organisations Updated: 01 April 2024 Managing unreasonable actions by complainants: A guide for organisations search Search this content Submit search Contents Part 1: Managing unreasonable actions by complainants Part 2: Principles Part 3: Definitions Part 4: Preventing unreasonable actions Part 5: Managing unreasonable actions Part 6: R ...

Intake Team Operations Manual Contents: Chapter index for Intake Team Operations Manual Updated: 05 August 2025 Intake Team Operations Manual search Search this content Submit search Part 8 • 8 Quality Monitoring Intake operates in accordance with the organisation’s Quality and Standards Framework. As part of that Framework, the team have their own process for Quality Monitoring which ensures acc ...

Privacy Updated: 15 December 2025 Privacy search Search this content Submit search Contents Part 1: Introduction Part 2: Privacy notice for complainants Part 3: Privacy notice for job applicants Part 4: Privacy notice for information access requests Part 5: Privacy notice for staff at the organisations we investigate, including training, webinar or live event attendees Part 6: Privacy notice for ...

Privacy Updated: 15 December 2025 Privacy search Search this content Submit search Contents Part 1: Introduction Part 2: Privacy notice for complainants Part 3: Privacy notice for job applicants Part 4: Privacy notice for information access requests Part 5: Privacy notice for staff at the organisations we investigate, including training, webinar or live event attendees Part 6: Privacy notice for ...

Health, Safety and Wellbeing Policy Updated: 05 August 2024 Health, Safety and Wellbeing Policy search Search this content Submit search Contents Part 1: Introduction Part 2: Health, Safety, and Wellbeing Statement of Intent Part 3: Health, Safety and Wellbeing Policy Part 4: Managing Health and Safety Risks Arising from Work Activities Part 5: Safe Premises and Equipment Part 6: Wellbeing and He ...

Guidance on remedies Updated: 03 November 2025 Guidance on remedies search Search this content Submit search Contents Part 1: Our role in remedying and preventing future injustice Part 2: Remedies guidance applying to all subjects Part 3: Subject specific guidance - Adult Social Care Part 4: Subject specific guidance - Benefits and taxation Part 5: Subject specific guidance - Children and Educati ...

Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities Updated: 06 February 2025 Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities search Search this content Submit search Contents Part 1: Background Part 2: Awareness and accessibility Part 3: Advocacy, representation and consent Part 4: A model complaint handlin ...