• Corby Borough Council https://www.lgo.org.uk/your-councils-performance/corby-borough-council/statistics

    Corby Borough Council Find local authorities Annual statistics Sort annual statistics for Corby Borough Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recomm ...

  • Corby Borough Council https://www.lgo.org.uk/your-councils-performance/corby-borough-council/statistics/

    Corby Borough Council Find local authorities Annual statistics Sort annual statistics for Corby Borough Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recomm ...

  • How we work with the CQC | Part 2 https://www.lgo.org.uk/information-centre/about-us/others-we-work-with/care-quality-commission-cqc/how-we-work-with-the-cqc?chapter=2

    How we work with the CQC Contents: Chapter index for How we work with the CQC Updated: 18 July 2024 How we work with the CQC search Search this content Submit search Part 2 • Annex 1: Responsibilities and functions of CQC and Local Government and Social Care Ombudsman The Care Quality Commission The Care Quality Commission (CQC) is the independent regulator of health and adult social care in Engl ...

  • Memorial safety in cemeteries https://www.lgo.org.uk/make-a-complaint/fact-sheets/environment-and-waste/safety-testing-in-cemeteries-and-graveyards-controlled-by-councils

    Memorial safety in cemeteries This fact sheet is aimed primarily at people who believe that there has been some fault in the way the council has gone about laying memorials flat and may be considering making a complaint to the Ombudsman. When I made my yearly visit to my mother's grave I was shocked to find the memorial laid flat and a notice telling me to contact the council. Can the Ombudsman h ...

  • Industrial Action https://www.lgo.org.uk/make-a-complaint/fact-sheets/other-topics/industrial-action

    Industrial Action This factsheet is aimed primarily at people who have suffered a loss of service because of industrial (strike) action and who are thinking about making a complaint to us, or who have already registered a complaint. What is industrial action? For the purposes of this factsheet, we have used the term ‘industrial action’ to refer to workers going on strike due to disputes with thei ...

  • Council told woman with dementia to change care home when her money ran out https://www.lgo.org.uk/information-centre/news/2020/nov/council-told-woman-with-dementia-to-change-care-home-when-her-money-ran-out

    Council told woman with dementia to change care home when her money ran out Brighton and Hove City Council told a woman’s family she would have to move to a cheaper care home when her money ran out, without assessing whether moving would harm her, the Local Government and Social Care Ombudsman has found. The woman had been paying for her care at a residential home near to her daughter. When her m ...

  • Northampton Borough Council https://www.lgo.org.uk/your-councils-performance/northampton-borough-council/statistics/

    Northampton Borough Council Find local authorities Annual statistics Sort annual statistics for Northampton Borough Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombu ...

  • Northampton Borough Council https://www.lgo.org.uk/your-councils-performance/northampton-borough-council/statistics

    Northampton Borough Council Find local authorities Annual statistics Sort annual statistics for Northampton Borough Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombu ...

  • Complaints about health and social care https://www.lgo.org.uk/adult-social-care/complaints-about-health-and-social-care

    Complaints about health and social care The Local Government and Social Care Ombudsman investigates complaints about child and adult social care. The Health Service Ombudsman investigates complaints about health services. People may have a complaint about services provided by both health and social care organisations. Instead of having to complain separately to both ombudsmen, we have a Joint Wor ...

  • Joint Working Manual | Part 16 https://www.lgo.org.uk/information-centre/staff-guidance/joint-working-manual?chapter=16

    Joint Working Manual Contents: Chapter index for Joint Working Manual Updated: 27 November 2025 Joint Working Manual search Search this content Submit search Part 16 • Is there an alternative right/remedy? We cannot investigate complaints where the PA has used an alternative right or remedy Where there is an alternative right or remedy that hasn’t been used, we expect the PA to use this rather th ...

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