• Taunton Deane Borough Council https://www.lgo.org.uk/your-councils-performance/taunton-deane-borough-council/statistics

    Taunton Deane Borough Council Find local authorities Annual statistics Sort annual statistics for Taunton Deane Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comp ...

  • Taunton Deane Borough Council https://www.lgo.org.uk/your-councils-performance/taunton-deane-borough-council/statistics/

    Taunton Deane Borough Council Find local authorities Annual statistics Sort annual statistics for Taunton Deane Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comp ...

  • Complaint Academy | Part 1 https://www.lgo.org.uk/learning-resources?chapter=1

    Complaint Academy Contents: Chapter index for Complaint Academy Updated: 14 January 2026 Complaint Academy search Search this content Submit search Part 1 • Introduction Introduction Here you will find training resources, handouts and other useful information for delegates on our courses. If you need any of these documents in an accessible format, please email training@lgo.org.uk Last updated Jan ...

  • Privacy | Part 1 https://www.lgo.org.uk/privacy?chapter=1

    Privacy Contents: Chapter index for Privacy Updated: 15 December 2025 Privacy search Search this content Submit search Part 1 • Introduction The Local Government and Social Care Ombudsman processes any personal data we collect, in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. We have divided our privacy notice into various sections, depending on the t ...

  • Wycombe District Council https://www.lgo.org.uk/your-councils-performance/wycombe-district-council/statistics

    Wycombe District Council Find local authorities Annual statistics Sort annual statistics for Wycombe District Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman ...

  • Wycombe District Council https://www.lgo.org.uk/your-councils-performance/wycombe-district-council/statistics/

    Wycombe District Council Find local authorities Annual statistics Sort annual statistics for Wycombe District Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman ...

  • Monthly News https://www.lgo.org.uk/information-centre/news/2020/nov

    Monthly News November 2020 26 Nov 2020 County council failed to meet man’s needs, leaving him to pay for some of his own care 26 Nov 2020 Council told woman with dementia to change care home when her money ran out 19 Nov 2020 Council to reconsider how it allocates housing following Ombudsman investigation 05 Nov 2020 Sheffield boy misses out on full-time secondary school education because of coun ...

  • Privacy | Part 2 https://www.lgo.org.uk/privacy?chapter=2

    Privacy Contents: Chapter index for Privacy Updated: 15 December 2025 Privacy search Search this content Submit search Part 2 • Privacy notice for complainants Privacy notice for complainants The Local Government and Social Care Ombudsman is set up by law to look at complaints about councils and some other public organisations in England and complaints about adult social care providers in England ...

  • Guide for members responsible for complaints: Effective scrutiny of complaint systems | Part 7 https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/good-practice-guides/guide-for-members-responsible-for-complaints-effective-scrutiny-of-complaint-systems?chapter=7

    Guide for members responsible for complaints: Effective scrutiny of complaint systems Contents: Chapter index for Guide for members responsible for complaints: Effective scrutiny of complaint systems Updated: 06 February 2025 Guide for members responsible for complaints: Effective scrutiny of complaint systems search Search this content Submit search Part 7 • How to scrutinise complaints performa ...

  • South Northamptonshire District Council https://www.lgo.org.uk/your-councils-performance/south-northamptonshire-district-council/statistics

    South Northamptonshire District Council Find local authorities Annual statistics Sort annual statistics for South Northamptonshire District Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigat ...

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