Memorandum of Understanding between the LGSCO and EHRC Updated: 01 July 2023 Memorandum of Understanding between the LGSCO and EHRC search Search this content Submit search Contents Part 1: Parties Part 2: Legislative framework and core functions Part 3: Principles of Co-operation

Guidance on Jurisdiction Contents: Chapter index for Guidance on Jurisdiction Updated: 01 January 2026 Guidance on Jurisdiction search Search this content Submit search Part 5 • 5. Who can complain? 5.1 S26A 26A (1) Under this Part of this Act, a complaint about a matter may only be made – (a) by a member of the public who claims to have sustained injustice in consequence of the matter, (b) by a ...

Memorandum of Understanding between the Local Government and Social Care Ombudsman and the Enforcement Conduct Board Updated: 15 May 2025 Memorandum of Understanding between the Local Government and Social Care Ombudsman and the Enforcement Conduct Board search Search this content Submit search Contents Part 1: Memorandum of Understanding Part 2: Working together

Our workspaces Many of our staff work in a hybrid way, working mostly from home and using their local office to connect with colleagues, come to in-person meetings and social events. Whether in or out of the office, everyone is expected to contribute towards our healthy 'Community at Work' by keeping engaged with our teams and colleagues. We have three modern office workspaces, in shared public s ...

Monthly News April 2026 02 Apr 2026 Ombudsman issues second report after South Kesteven District Council used wrong test to consider man’s homelessness

Intake Team Operations Manual Contents: Chapter index for Intake Team Operations Manual Updated: 05 August 2025 Intake Team Operations Manual search Search this content Submit search Part 8 • 8 Quality Monitoring Intake operates in accordance with the organisation’s Quality and Standards Framework. As part of that Framework, the team have their own process for Quality Monitoring which ensures acc ...

Joint data controller agreement between PHSO and LGSCO Joint Data Controller Agreement between Parliamentary and Health Service Ombudsman and the Local Government and Social Care Ombudsman for complaint handling carried out by the Joint Working Team Last updated: March 2023 1. Parties to the agreement Parliamentary and Health Services Agreement (PHSO) Local Government and Social Care Ombudsman (L ...

Joint data controller agreement between PHSO and LGSCO Joint Data Controller Agreement between Parliamentary and Health Service Ombudsman and the Local Government and Social Care Ombudsman for complaint handling carried out by the Joint Working Team Last updated: March 2023 1. Parties to the agreement Parliamentary and Health Services Agreement (PHSO) Local Government and Social Care Ombudsman (L ...

Chiltern District Council Find local authorities Annual statistics Sort annual statistics for Chiltern District Council by annual intervals 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommenda ...

Copeland Borough Council Find local authorities Annual statistics Sort annual statistics for Copeland Borough Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Co ...