• Poole Borough Council https://www.lgo.org.uk/your-councils-performance/poole-borough-council/statistics

    Poole Borough Council Find local authorities Annual statistics Sort annual statistics for Poole Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not complying with our r ...

  • Poole Borough Council https://www.lgo.org.uk/your-councils-performance/poole-borough-council/statistics/

    Poole Borough Council Find local authorities Annual statistics Sort annual statistics for Poole Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not complying with our r ...

  • News https://www.lgo.org.uk/information-centre/news

    News 14 May 2026 London council found at fault twice for failing children with special needs who attend schools outside its area 01 May 2026 New powers give non-tenants access to Ombudsman redress for the first time 02 Apr 2026 Ombudsman issues second report after South Kesteven District Council used wrong test to consider man’s homelessness 25 Mar 2026 Social care ombudsman launches best practic ...

  • Daventry District Council https://www.lgo.org.uk/your-councils-performance/daventry-district-council/statistics

    Daventry District Council Find local authorities Annual statistics Sort annual statistics for Daventry District Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsma ...

  • Daventry District Council https://www.lgo.org.uk/your-councils-performance/daventry-district-council/statistics/

    Daventry District Council Find local authorities Annual statistics Sort annual statistics for Daventry District Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsma ...

  • Post Decision Review (PDR) and Service Complaints Manual | Part 7 https://www.lgo.org.uk/information-centre/staff-guidance/post-decision-review-pdr-and-service-complaints-manual?chapter=7

    Post Decision Review (PDR) and Service Complaints Manual Contents: Chapter index for Post Decision Review (PDR) and Service Complaints Manual Updated: 01 June 2024 Post Decision Review (PDR) and Service Complaints Manual search Search this content Submit search Part 7 • 7. What to do if the reviewer considers the decision reason has been recorded incorrectly at the decision stage 7. What to do if ...

  • How we work with the CQC https://www.lgo.org.uk/information-centre/about-us/others-we-work-with/care-quality-commission-cqc/how-we-work-with-the-cqc

    How we work with the CQC Updated: 18 July 2024 How we work with the CQC search Search this content Submit search Contents Part 1: Memorandum of Understanding between the Care Quality Commission and Local Government and Social Care Ombudsman Part 2: Annex 1: Responsibilities and functions of CQC and Local Government and Social Care Ombudsman

  • Monthly News https://www.lgo.org.uk/information-centre/news/2026/mar

    Monthly News March 2026 25 Mar 2026 Social care ombudsman launches best practice guidance for handling self-funder complaints 19 Mar 2026 Disabled man slept on floor after council homelessness failure, Ombudsman finds 12 Mar 2026 Families due to receive long-overdue remedies after Leicester City Council reverses refusal of Ombudsman recommendations 05 Mar 2026 Investigation into Bucks brothers’ m ...

  • Northampton Borough Council https://www.lgo.org.uk/your-councils-performance/northampton-borough-council/statistics/

    Northampton Borough Council Find local authorities Annual statistics Sort annual statistics for Northampton Borough Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombu ...

  • Northampton Borough Council https://www.lgo.org.uk/your-councils-performance/northampton-borough-council/statistics

    Northampton Borough Council Find local authorities Annual statistics Sort annual statistics for Northampton Borough Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombu ...

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