Joint Working Manual Contents: Chapter index for Joint Working Manual Updated: 27 November 2025 Joint Working Manual search Search this content Submit search Part 5 • Statutory requirements related to joint working cases Consent The Regulatory Reform Order inserted into the Local Government Act 1974 (LGA74) sections 33ZA (part 3) and 34N (part 3a) and into the Health Service Commissioners Act 199 ...

Dorset County Council leaves boy with special needs without proper education A boy with autism was left without proper education for two years by the former Dorset County Council after it failed to provide him with appropriate alternatives when it became clear mainstream school was not suitable for him. The boy, who also has Attention Deficit Hyperactivity Disorder (ADHD), started secondary schoo ...

Council to look again at summer-born children’s school start date requests Leeds City Council failed to follow guidance on summer-born admissions when deciding when an August-born girl could start school, the Local Government and Social Care Ombudsman has found. The Ombudsman heard the girl’s mother had applied to postpone her daughter’s school start last year, because she felt it was not in her ...

Audit and Risk Assurance Committee meeting - 25 January 2018 1. Approve minutes of 30 October 2017 2. Matters arising - Action Log (attached) 3. GIAA Highlight Report Restricted item - no paper attached 4. Anti-Bribery, Fraud and Corruption Final Audit Report including management response Restricted item - no paper attached 5. Internal and external audit follow-up report of outstanding recommenda ...

Guide for members responsible for complaints: Effective scrutiny of complaint systems Contents: Chapter index for Guide for members responsible for complaints: Effective scrutiny of complaint systems Updated: 06 February 2025 Guide for members responsible for complaints: Effective scrutiny of complaint systems search Search this content Submit search Part 7 • How to scrutinise complaints performa ...

Corby Borough Council Find local authorities Annual statistics Sort annual statistics for Corby Borough Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recomm ...

Corby Borough Council Find local authorities Annual statistics Sort annual statistics for Corby Borough Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recomm ...

Our structure and staff Our staff We have 191 full time equivalent staff (excluding the Ombudsman) as of 1 April 2025. As an impartial ombudsman service it is essential that people can trust the independence of our investigations. Our Conflict of interests rules ensure we remain impartial by avoiding any conflicts of interest from arising during the course of dealing with a complaint. Our Code of ...

How we work with the CQC Contents: Chapter index for How we work with the CQC Updated: 18 July 2024 How we work with the CQC search Search this content Submit search Part 2 • Annex 1: Responsibilities and functions of CQC and Local Government and Social Care Ombudsman The Care Quality Commission The Care Quality Commission (CQC) is the independent regulator of health and adult social care in Engl ...

Council staff should speak out about discrimination, Ombudsman finds Hertfordshire County Council has not yet agreed to Ombudsman recommendations to improve its practices after a primary school admitted it had discriminated against a little boy because of his disabilities. The Local Government and Social Care Ombudsman was asked to investigate by the boy’s parents after the council failed to ackn ...