South Somerset District Council Find local authorities Annual statistics Sort annual statistics for South Somerset District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we in ...

South Somerset District Council Find local authorities Annual statistics Sort annual statistics for South Somerset District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we in ...

Council failed Disabled young woman and her family over college transport, Ombudsman finds Windsor and Maidenhead council has agreed to apologise and reconsider if it should provide free transport to a Disabled young woman trying to get to college. It will also look at other Disabled adult learners’ cases to see if they have also been affected by similar decision making. The Local Government and ...

Disabled man slept on floor after council homelessness failure, Ombudsman finds A Disabled Norwich man slept on the concrete floor of a garage for several nights after Norwich City Council failed to consider his homelessness application properly, the Local Government and Social Care Ombudsman (LGSCO) has found. The Ombudsman's investigation into the man’s complaint found the council did not prope ...

Assessment Manual Contents: Chapter index for Assessment Manual Updated: 05 January 2026 Assessment Manual search Search this content Submit search Part 2 • 1. The Assessment Unit 1.1 Purpose Assessment teams: Assess all incoming complaints that come into Assessment against the criteria in the Assessment Code. Where necessary, make brief, early enquiries with the complainant or the body in jurisd ...

Barrow-in-Furness Borough Council Find local authorities Annual statistics Sort annual statistics for Barrow-in-Furness Borough Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before w ...

Barrow-in-Furness Borough Council Find local authorities Annual statistics Sort annual statistics for Barrow-in-Furness Borough Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before w ...

How we work with the CQC Updated: 18 July 2024 How we work with the CQC search Search this content Submit search Contents Part 1: Memorandum of Understanding between the Care Quality Commission and Local Government and Social Care Ombudsman Part 2: Annex 1: Responsibilities and functions of CQC and Local Government and Social Care Ombudsman

South Northamptonshire District Council Find local authorities Annual statistics Sort annual statistics for South Northamptonshire District Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigat ...

South Northamptonshire District Council Find local authorities Annual statistics Sort annual statistics for South Northamptonshire District Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigat ...