• Forest Heath District Council https://www.lgo.org.uk/your-councils-performance/forest-heath-district-council/statistics

    Forest Heath District Council Find local authorities Annual statistics Sort annual statistics for Forest Heath District Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comp ...

  • Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities | Part 6 https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/good-practice-guides/adult-social-care-complaints-reviews-and-appeals-a-good-practice-guide-for-local-authorities?chapter=6

    Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities Contents: Chapter index for Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities Updated: 06 February 2025 Adult Social Care Complaints, Reviews and Appeals: A good practice guide for local authorities search Search this content Submit search Part 6 • A model re ...

  • Manual for Councils | Part 15 https://www.lgo.org.uk/information-centre/information-for-organisations-we-investigate/councils/information-for-link-officers?chapter=15

    Manual for Councils Contents: Chapter index for Manual for Councils Updated: 23 April 2026 Manual for Councils search Search this content Submit search Part 15 • How we use your data Casework contact We store name, job title and contact details for nominated link officers, Chief Executives (or their equivalents) in our casework management systems to allow us to communicate effectively with counci ...

  • Homeless Lincolnshire man left to sleep in car because of council failings https://www.lgo.org.uk/information-centre/news/2025/sep/homeless-lincolnshire-man-left-to-sleep-in-car-because-of-council-failings

    Homeless Lincolnshire man left to sleep in car because of council failings A Lincolnshire man had to sleep in his car because South Kesteven District Council did not do enough to help him, when he told it he was homeless. The man, who has mental and physical health issues, applied to the council as homeless at the start of 2024. He told the council about his medical issues and said he was sleepin ...

  • Equal justice: learning lessons from complaints about people’s human rights | Part 4 https://www.lgo.org.uk/equal-justice-learning-lessons-from-complaints-about-people-s-human-rights?chapter=4

    Equal justice: learning lessons from complaints about people’s human rights Contents: Chapter index for Equal justice: learning lessons from complaints about people’s human rights Updated: 18 July 2024 Equal justice: learning lessons from complaints about people’s human rights search Search this content Submit search Part 4 • Common Issues and Learning Points: Maintaining responsibility for commi ...

  • How to Complain https://www.lgo.org.uk/how-to-complain

    How to Complain Are you thinking of complaining to us? Resources on this page explain when you should register a complaint with us and how to do it in the most efficient way Watch our video Read the steps The Steps 1 Complain to the organisation involved You should complain to the organisation first to give them a chance to sort out your problem. You should go through all stages of the organisati ...

  • How to Complain https://www.lgo.org.uk/make-a-complaint

    How to Complain Are you thinking of complaining to us? Resources on this page explain when you should register a complaint with us and how to do it in the most efficient way Watch our video Read the steps The Steps 1 Complain to the organisation involved You should complain to the organisation first to give them a chance to sort out your problem. You should go through all stages of the organisati ...

  • Equal justice: learning lessons from complaints about people’s human rights | Part 4 https://www.lgo.org.uk/local-government-ombudsman/equal-justice-learning-lessons-from-complaints-about-people-s-human-rights?chapter=4

    Equal justice: learning lessons from complaints about people’s human rights Contents: Chapter index for Equal justice: learning lessons from complaints about people’s human rights Updated: 18 July 2024 Equal justice: learning lessons from complaints about people’s human rights search Search this content Submit search Part 4 • Common Issues and Learning Points: Maintaining responsibility for commi ...

  • Dorset County Council https://www.lgo.org.uk/your-councils-performance/dorset-county-council/statistics

    Dorset County Council Find local authorities Annual statistics Sort annual statistics for Dorset County Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not complying with our r ...

  • Dorset County Council https://www.lgo.org.uk/your-councils-performance/dorset-county-council/statistics/

    Dorset County Council Find local authorities Annual statistics Sort annual statistics for Dorset County Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not complying with our r ...

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