Memorandum of Understanding between the Local Government and Social Care Ombudsman and the Enforcement Conduct Board Contents: Chapter index for Memorandum of Understanding between the Local Government and Social Care Ombudsman and the Enforcement Conduct Board Updated: 15 May 2025 Memorandum of Understanding between the Local Government and Social Care Ombudsman and the Enforcement Conduct Board ...

Child with special needs missed months of education because of council bureaucracy A Trafford child has missed months of education despite the council identifying a suitable tutor within a fortnight of them leaving mainstream school, a Local Government and Social Care Ombudsman report has revealed. The child has an Education, Health and Care (EHC) Plan because of their special educational needs. ...

Council to apologise to Southend mother for not considering her needs as a carer Southend council has agreed to apologise to a mother for twice failing to assess her needs as a carer despite agreeing to do so in a previous investigation by the Local Government and Social Care Ombudsman. In the previous complaint, the mother told the Ombudsman Southend-on-Sea City Council had not carried out a par ...

North Dorset District Council Find local authorities Annual statistics Sort annual statistics for North Dorset District Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comp ...

North Dorset District Council Find local authorities Annual statistics Sort annual statistics for North Dorset District Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comp ...

Liverpool criticised by Ombudsman for failing disabled teenage siblings The Local Government and Social Care Ombudsman has criticised Liverpool City Council for not ensuring two teenage siblings with significant needs were provided with the support they should have received for 18 months. The siblings, who have multiple disabilities including visual impairments and complex communication needs, bo ...

Taunton Deane Borough Council Find local authorities Annual statistics Sort annual statistics for Taunton Deane Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comp ...

Taunton Deane Borough Council Find local authorities Annual statistics Sort annual statistics for Taunton Deane Borough Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comp ...

Council to look again at summer-born children’s school start date requests Leeds City Council failed to follow guidance on summer-born admissions when deciding when an August-born girl could start school, the Local Government and Social Care Ombudsman has found. The Ombudsman heard the girl’s mother had applied to postpone her daughter’s school start last year, because she felt it was not in her ...

Forest Heath District Council Find local authorities Annual statistics Sort annual statistics for Forest Heath District Council by annual intervals 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance with Ombudsman recommendations – not comp ...