Audit and Risk Assurance Committee meetings 2025/26

Remuneration and Appointments Committee meeting - 30 January 2025 Welcome and introductions Apologies for Absence Declarations of interest Minutes of the meeting held on 27 November 2024 Matters arising Update on Chief Executive recruitment HR Strategy update Employment relations climate Update fron recent engagement surveys Yearly Plan 2024-25 (attached​​​​​​​)

Monthly News April 2025 17 Apr 2025 Hounslow refusing “to do right” by homeless pregnant woman it failed 10 Apr 2025 Hackney to review rejected Blue Badge applications from past 16 months following Ombudsman investigation 03 Apr 2025 Council to apologise to Southend mother for not considering her needs as a carer

Monthly News June 2025 26 Jun 2025 Ombudsman issues guidance on housing adaptations for Disabled people 19 Jun 2025 New report highlights urgent need to listen to disabled people in the fight against England’s housing crisis 05 Jun 2025 Councils told not to make blanket decisions on post-16 school transport applications

Monthly News November 2025 06 Nov 2025 Leicester rejects Ombudsman recommendation for homeless family placed in B&B for too long 06 Nov 2025 Ombudsman criticises way TfL changed its ULEZ scrappage schemes

Audit and Risk Assurance Committee and Remuneration and Appointments Committee joint meeting - 8 July 2025 Welcome and introductions Apologies for Absence Declarations of interest Budget and Future Planning Any Other Business Date of next RAC Meeting is at 10:30 on 15 October 2025 Date of next ARAC Meeting is at 13:15 on 15 October 2025

Compliance Manual Contents: Chapter index for Compliance Manual Updated: 03 November 2025 Compliance Manual search Search this content Submit search Part 6 • Document retention with remedies over 12 months old Document retention with remedies over 12 months old In cases where a remedy is being chased for more than 12 months following the final decision, the original documents should be preserved ...

Complaints about Fire and Rescue authorities This fact sheet is aimed primarily at anyone who has a complaint about fire services and who may be considering making a complaint to the Ombudsman. Can you investigate my complaint about the fire service? We can decide to investigate many different types of complaint about fire services. That includes complaints about operational matters (fighting fir ...

Ombudsman calls for reform of adult care complaints in annual review Complaints should be at the heart of any reform of adult social care in England, the Local Government and Social Care Ombudsman is urging in its annual review of complaints. Launched today, the Ombudsman’s annual review collates data from every complaint it has received over the past 12 months about both independent and council- ...

Monthly News December 2025 18 Dec 2025 Ombudsman publishes Annual Report and Accounts 2024-25