• Commission meeting - 24 April 2025 https://www.lgo.org.uk/information-centre/about-us/who-we-are/our-boards/commission/commission-meetings-2025-26/commission-meeting-24-april-2025

    Commission meeting - 24 April 2025 Welcome and introductions Apologies Declarations of interest Any other business Minutes of the meeting held on 6 February 2025 Matters arising (attached) Chair and Chief Executive's reports (attached) LGSCO Business Plan 2024-25 (attached) LGSCO Business Plan 2025-26 (attached) Draft Annual Report Advisory Forum (attached) Quarterly budget monitoring as at the e ...

  • Commission meeting - 7 November 2019 https://www.lgo.org.uk/information-centre/about-us/who-we-are/our-boards/commission/commission-meetings-2019-20/commission-meeting-7-november-2019

    Commission meeting - 7 November 2019 Welcome and introductions Apologies Declarations of interest Extension to independent advisory members Any other Business Casework briefing (attached) Minutes of the meeting held on 20 June and 22 July 2019 Matters arising (attached) Chair and Chief Executive's report (attached) Unsolicited contacts by complainants with CLAE members Ethical standards complaint ...

  • Commission meeting - 17 July 2025 https://www.lgo.org.uk/information-centre/about-us/who-we-are/our-boards/commission/commission-meetings-2025-26/commission-meeting-17-july-2025

    Commission meeting - 17 July 2025 Welcome and introductions Apologies Declarations of interest Any other business Minutes of the meeting held on 25 April 2025 Matters arising (attached) Chair and Chief Executive's reports (attached) Annual review letters and Review of local government complaints 2024-25 Wellbeing and health and safety update LGSCO Business Plan 2025-26 Artificial Intelligence pro ...

  • Richmondshire District Council https://www.lgo.org.uk/your-councils-performance/richmondshire-district-council/statistics

    Richmondshire District Council Find local authorities Annual statistics Sort annual statistics for Richmondshire District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we inve ...

  • Richmondshire District Council https://www.lgo.org.uk/your-councils-performance/richmondshire-district-council/statistics/

    Richmondshire District Council Find local authorities Annual statistics Sort annual statistics for Richmondshire District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we inve ...

  • South Somerset District Council https://www.lgo.org.uk/your-councils-performance/south-somerset-district-council/statistics/

    South Somerset District Council Find local authorities Annual statistics Sort annual statistics for South Somerset District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we in ...

  • South Somerset District Council https://www.lgo.org.uk/your-councils-performance/south-somerset-district-council/statistics

    South Somerset District Council Find local authorities Annual statistics Sort annual statistics for South Somerset District Council by annual intervals 2023 / 2024 2022 / 2023 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we in ...

  • Buckinghamshire County Council https://www.lgo.org.uk/your-councils-performance/buckinghamshire-county-council/statistics/

    Buckinghamshire County Council Find local authorities Annual statistics Sort annual statistics for Buckinghamshire County Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance wit ...

  • Buckinghamshire County Council https://www.lgo.org.uk/your-councils-performance/buckinghamshire-county-council/statistics

    Buckinghamshire County Council Find local authorities Annual statistics Sort annual statistics for Buckinghamshire County Council by annual intervals 2021 / 2022 2020 / 2021 2019 / 2020 2018 / 2019 More about this data Complaints upheld – complaints in which we found some fault in a council's actions. These include complaints where the council accepted fault before we investigated. Compliance wit ...

  • Decision Statements Manual | Part 7 https://www.lgo.org.uk/information-centre/staff-guidance/decision-statements-manual?chapter=7

    Decision Statements Manual Contents: Chapter index for Decision Statements Manual Updated: 05 January 2026 Decision Statements Manual search Search this content Submit search Part 7 • 7. The structure and content of decision statements The template in ECHO should be used in all cases. Guidance on each of the headings in the template is set out sections 7.2 to 7.11. Joint working cases follow a sl ...

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