• Commission meeting - 5 February 2026 https://www.lgo.org.uk/information-centre/about-us/who-we-are/our-boards/commission/commission-meetings-2025-26/commission-meeting-5-february-2026

    Commission meeting - 5 February 2026 Welcome and introductions Apologies Declarations of interest Any other business Minutes of the meetings held on 6 November and 5 December Matters arising (attached) Framework document - MHCLG/LGSCO Remuneration and Appointments Committee Audit and Risk Assurance Committee Board Effectiveness Review - analysis and themes Chair and Chief Executive's reports (att ...

  • Staff surveys https://www.lgo.org.uk/information-centre/about-us/our-performance/consultations-and-surveys/staff-surveys

    Staff surveys 2025 Using Great Place to Work, 82% of our staff completed the survey. Staff survey 2025 (PDF) 2023 Using Great Place to Work, 82% of our staff completed the survey. Staff survey 2023 (PDF) 2022 Using Great Place to Work, 89% of our staff completed the survey. Staff survey 2022 (PDF) 2021 Using Great Place to Work, 89% of our staff completed the survey. Staff survey 2021 (PDF) 2020 ...

  • Focus Reports and Good Practice Guides https://www.lgo.org.uk/information-centre/reports/focus-reports

    Focus Reports and Good Practice Guides Focus reports highlight common or systemic issues we see, brought to life with case studies from our complaints. They share learning from complaints to help councils and care providers make improvements, contribute to public policy debates and give elected members tools to scrutinise local services. Focus reports are web-based publications. If you need any o ...

  • Audit and Risk Assurance Committee meeting - 29 January 2026 https://www.lgo.org.uk/information-centre/about-us/who-we-are/our-boards/audit-and-risk-assurance-committee/audit-and-risk-assurance-committee-meetings-2025-26/audit-and-risk-assurance-committee-meeting-29-january-2026

    Audit and Risk Assurance Committee meeting - 29 January 2026 Welcome and Introduction Apologies for Absence Declarations of Interest Minutes of the meeting held on 15 October and 5 December 2025 Matters arising (attached) Chair’s Business CEO/Accounting Officer Update Internal Audit progress 2026-27 Draft internal audit plan 2025-26 NAO Audit Planning report Strategic Risk Register and Assurance ...

  • Decision results https://www.lgo.org.uk/your-councils-performance/eden-district-council/decisions/2024/r

    Decisions for Eden District Council between 01 April 2024 and 31 March 2025

  • Decision results https://www.lgo.org.uk/your-councils-performance/eden-district-council/decisions/2024/u

    Decisions for Eden District Council between 01 April 2024 and 31 March 2025

  • Privacy | Contents https://www.lgo.org.uk/privacy?chapter=0

    Privacy Updated: 15 December 2025 Privacy search Search this content Submit search Contents Part 1: Introduction Part 2: Privacy notice for complainants Part 3: Privacy notice for job applicants Part 4: Privacy notice for information access requests Part 5: Privacy notice for staff at the organisations we investigate, including training, webinar or live event attendees Part 6: Privacy notice for ...

  • Investigation Manual | Contents https://www.lgo.org.uk/information-centre/staff-guidance/investigation-manual?chapter=38

    Investigation Manual Updated: 27 May 2025 Investigation Manual search Search this content Submit search Contents Part 1: 1. Introduction Part 2: 2. Roles within the investigation team Part 3: 3. The link with Intake and Assessment Part 4: 4. New complaints received outside the Intake process Part 5: 5. Inputs from Assessment Part 6: 6. BinJ notification letter Part 7: 7. Pre-allocation enquiries ...

  • Council performance https://www.lgo.org.uk/information-centre/councils-performance/council/Cleveland%20Fire%20Brigade

    Cleveland Fire Brigade Read our guidance on interpreting local authority statistics. Annual Review 2025 (121 KB)

  • Council performance https://www.lgo.org.uk/information-centre/councils-performance/council/Humberside%20Fire%20Authority

    Humberside Fire Authority Read our guidance on interpreting local authority statistics. Annual Review 2025 (121 KB)

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