Decisions for Somerset West and Taunton District Council between 01 April 2023 and 31 March 2024

Decisions for Somerset West and Taunton District Council between 01 April 2023 and 31 March 2024

Other Public Bodies For combined authorities, fire and rescue authorities, police and crime commissioners, and other non-council organisations

Monthly News January 2026 12 Jan 2026 Introducing the new virtual assistant 08 Jan 2026 Resident left feeling unsafe after council ignored neighbour complaints

Woman left to die alone in Surrey care home An elderly woman was left to die alone by Surrey care home staff while her daughter was waiting in a nearby room, the Local Government and Social Care Ombudsman has found. The woman’s daughter complained she had been called too late to the care home Surrey County Council commissioned for her mother when her mother’s condition deteriorated in August 2019 ...

Complaint handling training for councils and care providers About our training Our online Effective Complaint Handling course shares best practice on accepting, investigating and deciding complaints for councils and care providers. It is delivered by experienced Ombudsman investigators, and is now CPD Accredited. The course is for staff and managers who are responsible for investigating and makin ...

Complaint handling training for councils and care providers About our training Our online Effective Complaint Handling course shares best practice on accepting, investigating and deciding complaints for councils and care providers. It is delivered by experienced Ombudsman investigators, and is now CPD Accredited. The course is for staff and managers who are responsible for investigating and makin ...

New report highlights urgent need to listen to disabled people in the fight against England’s housing crisis England’s housing crisis is deepening, and for Disabled people, its impact is particularly acute. A new report, released today by the Local Government and Social Care Ombudsman, sheds light on the disproportionate challenges Disabled people face when navigating local authorities’ housing a ...

“Just who is left to fight their corner?” – Ombudsman launches report on fostering for councils When ‘Amie’ left care, her local council did not look into her claim that she suffered abuse while living with foster carers properly. This is just one of the cases highlighted in today’s Local Government and Social Care Ombudsman report about fostering in England which demonstrates what can and has go ...

Monthly News January 2022 19 Jan 2022 Councillor’s decision to put brakes on housing development flawed, says Ombudsman 13 Jan 2022 London council set to learn from how it handled COVID business grants